About us:

I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

Hours for this role : Monday through Thursday from 5pm- 4am.

Summary:   The Field Systems Technician will perform servicing, repair, installation, and integration of Toll Collection Systems (TCS) and Intelligent Transportation Systems (ITS). The Field Systems Technician provides field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities:

• Diagnose, troubleshoot, and repair a variety of TCS, ITS, and network infrastructure hardware, software, and system issues.
• Repair copper-wired, fiber-optic, and wireless communication systems related to TCS and ITS equipment.     
• Test TCS and ITS equipment using detection software and a variety of testing devices such as multi-meters, meggers, GPS equipment, and oscilloscopes.
• Interpret blueprints, schematics, and wiring diagrams for the purpose of diagnosing TCS and ITS equipment.
• Detect, locate, and mark out underground utilities as needed.
• Operate motorized equipment such as an aerial lift device with extended arm for purposes of repairing and replacing TCS and ITS equipment.
• Review and provide test procedures for new and/or changed TCS and ITS system components.
• Document and report customer and revenue facing tolling issues proactively
• Identification of potential exceptions through the use of
• Respond to corrective maintenance requests and alarms within the allotted time frame.

• Complete work order reports and logs.
• Perform shift-to-shift communications in accordance with established policies, procedures and local practices.

• Collaborate with system manufacturers, engineers, and management on approach to resolve issues.

• Installation, preventive and corrective maintenance of TCS and ITS equipment to include lane controllers (servers & PC hardware), RFID, power supplies, closed circuit television cameras, microwave vehicle detectors, network components (routers, switches, cabling) and dynamic message signs.
• Maintenance of spare equipment and parts including inventory management and documentation.
• Installation of electrical conductors, data conductors, and fiber optic cable.
• Connection of electrical conductors to power services to energize equipment.
• Perform other duties as assigned.

Qualifications (Knowledge, Skills & Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• AAS degree in Electrical Engineering, Engineering Technology, Computer Technology, equivalent Military training, or equivalent work experience.
• Good problem solving and analytical ability
• Good organizational skills and attention to details
• Clean driving record
• 5-8 years’ of related experience in field support, information technology,  tolling systems and/or intelligent transportation systems
• Must be willing to work weekends, holidays, nights and be on-call as needed
• Fundamental electrical/mechanical knowledge