Field Support Engineer I

What The Role is:

To provide remote and onsite technical support for designated branch and office locations within the areas designated by the Service Engineering manager ensuring all equipment is functioning at optimum levels so personnel can provide superior banking services to the customers of those areas.

How You will Make an Impact:

• Employee will be responsible for installing/repairing/replacing PCs, printers, routers, switches, and other networking devices.
• Employee will also be required to support various end user software applications.
• Travel within a specified region will be required to accomplish these tasks.
• Stays current with industry advances and changes.

Who You Are:

• High school diploma or equivalent
• Two-year college degree or equivalent experience in a computer related field plus one year of on-the-job work experience.
• Must also have experience with Microsoft operating systems, MS Office Applications, and desktop/network support.
• Must possess excellent communication and customer service skills.
• Must be self-motivated and be able to work without close supervision.
• Must have a valid driver’s license and be able to lift and carry up to 80 pounds.
• This position requires sitting and could require standing, walking, bending, kneeling, stooping, crouching, and crawling.
• CompTIA A+, Network+ certifications, and/or current Microsoft Windows versions certifications would be a plus.