Field Support Analyst - Houston, TX

 

• Schedule:      Monday - Friday
• Requirement: Strong Excel skills preferred, people management skills, interpersonal & communication skills, strong organizational skills and customer service background preferred. 

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry. 

Come for the job, stay for the career. We are Canteen.

Job Summary

Manages the daily scheduling & merchandising process for all Vending while optimizing for maximum efficiencies of the Route Schedule.  In this role, you will utilize strong analytical skills, business acumen, and collaboration to help Canteen maximize efficiencies and drive results. 
    
Essential Duties and Responsibilities:
•        Manages the daily scheduling process for vending. 
•        Analyzes and assesses how to improve route efficiencies. Proactively makes updates and changes to Drivers’  schedules and routes. 
•        Provides leadership team with regular updates and ways to improve operations. 
•        Communicates daily with the Pick Line Supervisor, drivers, and CSMs regarding schedule changes, POG changes, merchandising, missed picks, skipped stops, etc.   Also, work with the Dispatcher & Service Manager on device communication to ensure we are  receiving proper telemetry communication.
•        Provides updates to senior management and shares progress with drivers.
•        Other duties as assigned. 
Preferred Qualifications: 
•        Ability to supervise others; give instructions, coach, evaluate and take appropriate follow-up action.
•        Strong statistical and analytical skills required. 
•        Ability to understand our business operations and how we succeed. 
•        Advanced technical computer skills (Excel, analytics, new technologies, etc.).
•        Strong communication and collaborative skills, and attention to detail. 
 

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

 Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positio