Field Service Technician V (Deployable)

Do you have strong analytical and communication skills, like to work in collaborative environment, and have a background in the US Department of Defense, US Military or Aerospace & Defense industry? We may have the perfect opportunity for you! As a Field Service Technician V, you will be regarded as a Subject Matter Expert (SME) and will use your skills and expertise to perform a variety of maintenance and technical support on our products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. You'll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. You'll build and maintain effective relationships with our customers and provide them with onsite training.

The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries. https://www.sncorp.com/company/business-areas/

Responsibilities:

• Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
• Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
• Punctuality to work each day and prepared to work scheduled hours. Other duties as assigned.
• Travel to remove locations worldwide with relatively short notice.
• Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
• Follow guidance of shift lead supervisor for daily taskings/expectorations/priorities.

Must-Haves:

• High school diploma or GED equivalent, and typically 10 years of relevant experience and 2 years of experience in a lead role
  • A higher-level degree may substitute for experience
  • Related experience may be considered in lieu of required education

• Ability to understand and interpret complex technical schematics, diagrams, blueprints, manuals and/or publications
• Advanced experience with the practical application of troubleshooting techniques
• Advanced electrical wiring skills
• Ability to frequently travel outside the continental US, typically for extended periods of time
• Current/ valid passport and be able to obtain a visa to travel internationally
• Successfully pass a pre-deployment medical assessment
• Willing to deploy OCONUS on an approximate 90/90 or 90/45 rotation
• An active Secret U.S. Security Clearance is required

Preferred:

• Prior experience in a Lead role; the ability to mentor, train, guide and inspect the work of subordinates 
• Experience with FCC or FCC GROL
• Prior experience with Security+, Network+, CCNA and/or A+
• Basic understanding of Spectrometer, Oscilloscope and/or Pilot Static Equipment gauges
• Background in the Aerospace and Defense Industry, the US Department of Defense or US Military 

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE:

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and il