Field Service Technician - Ohio

Why Work at Clarke

We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience. 

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

Why You Will Love this Job:

The Field Service Technician will deliver an efficient and cost-effective service to customers.

This role will support a major project currently under construction in New Albany, Ohio. While some travel may be required early on for training purposes, the primary and ongoing focus will be on this project site in New Albany.  We are seeking technicians based near the Columbus, OH area (or within reasonable commuting distance. 

 

Specific Responsibilities:

• Deliver an efficient and cost-effective service to customers, to ensure that:

• Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.

• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.

• Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine downtime.

• After hours callouts are responded to in a timely manner.

• Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.

• Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep waste to a minimum. 

• Van stock is maintained in good condition, accurately inventoried, and the Parts Department is notified upon usage.

• Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.

• Service Reports and recommendations provided in a timely and professional manner.

• Protect and develop the industry standing of Clarke Energy by building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.

• Maintaining a high level of site housekeeping and presentation.

• Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.

• Maintaining tools in a good and safe working order and calibrated as required

• Support the Service Manager by supervising and training Apprentices and new employees as required.

• Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Requirements:

• High level of skill working in the field with a minimum of 5 years field service experience.

• Large gas engine knowledge and experience.

• Electrical and/or mechanical knowledge.

• Willing to travel extensively and work alone.

• Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday - Friday.

• Reasonable level of IT skills.

• Desirable: Power generation knowledge and experience and knowledge of reciprocating gas engines and engine overhauls

• This requires the job holder to demonstrate that they are consistently trustworthy and professional.

• Reliable and dependable.

• Responsive to customers’ needs

• Supportive and able to work well with colleagues.

• Effective in managing their time and workload.