Field Service Technician II - Drainage

Posting number: 26-00224

Department: Drainage

Division: Drainage

Job classification: Field Services Technician II

Posting type: Open

Categories: Utilities

Summary

This requisition expires on August 7, 2026, but may close earlier if the position is filled prior to the expiration date.

Responsible for the collection, analysis, and storage of data collected in the field to maintain a quality water, wastewater, and stormwater system.

Examples of duties

ESSENTIAL FUNCTIONS 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

• Perform field work in all types of weather and on various surfaces including entry to sanitary sewer and stormwater manholes or other confined spaces.
• Use technical equipment to monitor, record, and calculate the performance of the stormwater, water distribution, and wastewater collection system.
• Handle external customer inquiries.
• Perform surveying functions using GPS or similar systems.
• Uses computer programs such as Office 365, ArcMap, Pioneer, Telog, and FloWare to input, retrieve, and manage data.
• Work with field crews to install/repair/inspect the wastewater and stormwater systems.
• Read and understand engineering drawings.
• Write detailed reports based on observation and research.
• Manage projects under the direction of a supervisor, engineer, and/or consultants.
• Coordinate with department, other departments, and the public in conducting field operations, research projects, and daily operations of the department.
• Perform gravity main CCTV operations, including the use and maintenance of equipment, PACP inspection of pipes, and use of trenchless repair technologies. 
• Repair technical equipment.
• Organize and file paperwork, drawings, and research projects.
• Inspect vehicles to ensure maintenance needs are identified and addressed.
• Perform analysis of data gathered in the field to support replacement and routing of utility projects. 
• Responsible for on-call after hour emergencies.
• Uses good communication skills to convey recommendations using maps, emails, and meetings.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None. 

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• High School diploma or equivalent; and,
• Four (4) years’ experience in water utilities, public works construction or inspection, or related field; and, 
• Must have NASSCO Pipeline Assessment Certification Program (PACP)/Lateral Assessment Certification Program (LACP)/Manhole Assessment Certification Program (MACP); and,
• Must have or obtain a valid Wastewater Collections Class II license from TCEQ within two (2) years of employment; and,
• Must have or obtain a valid Water Class C Distribution license from TCEQ within two (2) years of employment.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of Civil or Environmental Engineering, Engineering Technology, or Water Utilities.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work. 
• Skill in drafting or mapping applications, such as Esri ArcMap or AutoCAD.
• Skill in use of technical equipment.
• Skill in mechanical repair to technical equipment.
• Skill in providing exceptional service to internal and external customers. 
• Skill in interpersonal relationships, including using tact, patience, and courtesy. 
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to understand, interpret, and apply rules, policies, and procedures. 
• Ability to consistently produce high-quality work under minimal supervision.
• Ability to recognize and respond to problems discovered in the course of work.
• Ability to prioritize tasks and use resources efficiently.

CONDITIONS