Field Service Technician/Engineer

About Us:

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

Barry-Wehmiller is seeking highly skilled and motivated team players to join our Field Service team. This opportunity may be within one of the following industries: paper, packaging, converting, or precast concrete. If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment, we encourage you to apply. Whether you're a recent graduate or an experienced professional, this role offers a chance to grow your career while contributing to the success of a globally recognized organization.Please note that these roles typically involve extensive travel, with a travel percentage ranging from 75-80%.Position Description

As a Field Service Engineer at Barry-Wehmiller, you will play a vital role in the installation, servicing, PLC programming/troubleshooting, and support of capital equipment within the paper, packaging, converting, or precast concrete industries.

Key Responsibilities/Complexities

• PLC Programming and Troubleshooting: Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance.
• Customer Support: Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
• Installations and Upgrades: Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
• Diagnostics and Servicing: Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues.
• Training: Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices.
• Documentation: Maintain detailed records, including installation reports, programming changes, and service documentation.
• Technical Guidance: Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments.
• Quality Assurance: Detect and report defective or faulty materials and equipment.
• Perform other duties as assigned, maintaining a clean and safe work environment.

Competencies

• PLC Expertise: Hands-on experience in PLC programming, debugging, and troubleshooting.
• Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems.
• Ability to read and interpret schematics, prints, assembly layouts, and ladder logic.
• Strong customer service skills with the ability to positively influence relationships.
• Excellent problem-solving skills in situations with limited standardization.
• Proficiency in MS Office; experience with CAD systems or SolidWorks is beneficial.
• Strong written and verbal communication skills; multilingual proficiency is a plus.
• Exceptional multitasking abilities, adaptability, and a positive attitude.

Supervisory/Responsibility

• Work independently with general direction, adhering to policies and objectives.
• Provide technical guidance for installations and PLC programming to team members as needed.

Work Environment

• Field Service Engineers primarily work in customer facilities, often exposed to elements like dirt, oil, and grease.
• Extensive travel is required, with overnight stays and extended periods away from home.

Physical Demands

• Standing, sitting, climbing, balancing, stooping, kneeling, and crawling may be required.
• Lifting up to 50 pounds unassisted; greater than 50 pounds with assistance.
• Normal mental and visual attention is required to perform various duties.

Position TypeThis is a full-time, regular position. Extended days and hours may be required to meet business needs. Field time is anticipated to be approximately 75-80% annually, with holiday and weekend work routine for this role.TravelExtensive travel within North America (USA, Canada, Mexico) is expected, with opportunities for