Field Service Power Generation

We are looking for a talented Field Service Power Generation Technician / Mechanic to join our Distribution Business in Dedham, MA.

In this role, you will make an impact in the following ways:

• Completing repair activities on generators or components 
• Engaging with customers in a courteous and professional manner
• Perform maintenance/repairs utilizing diagnostic tools
• Maintain detailed records of service
• Adhere to Cummins Health, Safety & Environmental policies
• Ongoing development/certifications on new and existing Cummins products
• Maintain own tools

In order to be successful in this role you will need the following:

• Broad mechanical and electrical repair and maintenance abilities.
• High Voltage / Low Voltage experience.
• Advanced experience with electrical repair and maintenance 
• Proficient Diesel Engine experience.
• Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.
• Setup, troubleshoot and repair basic paralleling generator systems.
• Understanding switchgear schematics.
• Ability to train Entry/Intermediate Technicians/Mechanics.
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Education, Licenses, Certifications: Apprentice Certified Power Generation/ Electrical Technician (Preferred), Vocational diploma from relevant technical institution, Current relevant electrical certification, Locally valid driving permit, this position may require licensing for compliance with export controls or sanctions regulations. 

Experience: Basic level field service work experience, Intermediate level knowledge of and/or experience with of power generation products, High Voltage/ Low Voltage experience, Customer service experience

Cummins and E-verify 

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Develops talent - Developing people to meet both their career goals and the organization’s goals.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

Power Generation Systems Knowledge - Demonstrates knowledge o