Field Service Engineer
BDAbout the role
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Join our Field Service team in Finland as a Field Service Engineer, supporting some of the most advanced systems in our portfolio. To ensure efficient customer support, candidates should be based in the Helsinki area with convenient access to Helsinki Airport, as several service activities are concentrated in the Helsinki region. The remaining work requires extensive travel throughout Finland and other Nordic countries, with frequent overnight stays.
You will be responsible for installing, maintaining, troubleshooting, and optimizing sophisticated instrumentation used by our customers. This is a hands-on, customer-facing role that combines technical expertise with problem-solving and service excellence.
Responsibilities:
- Provide field-based and remote technical support to customers and colleagues
- Carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on COR instrumentation.
- Diagnose electrical, fluidic, mechanical, hardware, software and using established procedures and techniques.
- Determine the most efficient repair/solution to ensure minimum downtime.
- Perform instrument certifications (IQ/OQ).
- Actively manage your car stock, ensuring all vital spare parts and tools are available.
- Effective management of technical escalations.
- Cover Finland with occasional travel throughout the Nordic area.
Preferred Requirements:
- An engineering degree or proven experience in field service engineering.
- Experience in corrective and preventive maintenance of advanced, complex technical systems.
- Fluency in English and in Finnish.
- Adaptability to work with diverse product ranges and stay updated on new technologies.
- Demonstrated commitment to delivering exceptional customer service.
- Competence in IT, a valid driver's license and commitment to travel.
Click on apply if this sounds like you! Please submit your application with an English CV.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected
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