Field Service Engineer
CACI International IncAbout the role
The Opportunity:
CACI's Mastodon Design team in Rochester, NY is looking to hire a Senior Field Service Engineer to join their team. Mastodon Design specializes in designing and building hardware and software to meet our customers’ next requirement. We focus on offering devices that can be fielded immediately to meet the mission needs that lie directly ahead. Size, weight, power, and packaging are of paramount importance in everything we design and build. Our expertise allows us to rapidly provide these solutions in specialized electronic/mechanical design, embedded & application-level software, reverse engineering & protocol analysis, and RF signals and communications systems.
Responsibilities:
Primary customer liaison to end user community specific to Army Program of Record.
Responsible for managing and resolving customer concerns and issues related to the POR SIGINT/EW systems.
Coordinate with Program Management to drive technical insertion opportunities that enhancing the value and usability of the POR system through close customer interactions analysis of customer mission.
Maintain diligent mobile phone, text, and email communication with internal company chain of command.
Collaborates with program management, product line management, and account management on potential opportunities to drive growth.
Develops and maintains relationships with industry partners for potential teaming opportunities.
Qualifications:
Required:
15+ years of operational experience operating SIGINT/EW systems in an operational environment.
An active TS/SCI clearance.
Typically has a University Degree (BA/BS) or equivalent experience and 7+ years of related work.
Detailed understanding of Electronic Warfare operations in all domains.
Detailed understanding of RF fundamentals, including but not limited to, propagation, detectability, and direction finding.
Ability to interact with the customer to understand the requirements of that customer and translate those to a Mastodon engineering requirement.
Ability to travel on short notice to support customer engagements and product demonstrations.
Understanding of foreign militaries and partnering relationships.
Ability to brief product portfolio to all levels.
Desired:
Familiarity with RF tactical communication systems, applications, and wireless networking.
Familiar with data analytics market trends and applications.
Enjoys working with people, developing relationships and sharing knowledge.
Ability to thrive in a dynamic, fast-paced, high-stakes environment.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic locat
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