At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.  Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Field Autoverification Consultant position optimizes a customer’s clinical laboratory goals, with a specialization in autoverification. This position’s primary responsibilities are to provide consulting services to customers and facilitate the implementation, training, and use of autoverification. While a majority of the work can be performed remotely, this position requires approximately 33% travel, including overnight travel, to customers located across the US. Candidates should reside no more than 50 miles from a major metropolitan US airport.

The Opportunity

• Consult with customers and key stakeholders to design and implement highly complex autoverification to maximize the RDC solution for the customer

• Provide integration project leadership including project scope definition, acceptance, timelines, and approval

• Determine customer needs and set appropriate installation expectations including project management; monitor project statuses through regular updates; ensure collaboration occurs between customers, Roche, and vendors; maintain internal tracking systems for services and customer follow-up

• Perform validation process of applicable IT solutions to evaluate effectiveness

• Provide routine follow-up support to ensure customers are adopting full use of IT product features; ensure all customers are fully satisfied with their IT connectivity solution and IT product optimization

• Collaborate cross-functionally to identify areas of opportunity; lead and drive solutions

• Provide feedback to the organization (i.e. Global, Marketing, stakeholders, etc.) on potential product enhancements and customer requirements

• Develop and implement training, including materials and/or installation guides for supported IT products, develop consulting tools and service offerings

Who You Are:

• Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience.

• 3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems.

Preferred:

• 2+ years of Laboratory Experience 

• Advanced knowledge of the integration of laboratory information systems, analytical instrumentation and automation systems.

• Understands rule algorithms or Boolean Logic.

• Ability to work with ambiguity as product line ramps up and new options become available

• Working knowledge and experience with Roche Middleware product cobas Infinity

• 1+ years of Lab Management and/or Supervisory experience

• Ability to troubleshoot complex problems, consult and drive resolution

Relocation benefits are not available for this posting

The expected salary range for this position based on the primary location of Indianapolis is $80,300.00 to $149,100.00  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more