Director, Global L&D Impact, Innovation & Skills

At EY we are committed to staying at the forefront of educational methodologies and technological advancements to ensure our workforce is equipped with the knowledge and skills necessary to thrive in an ever-evolving landscape. This role will be tasked with ensuring we provide strategic learning and development models, frameworks, technologies and ways of working that drive impact, efficiency, effectiveness, and scalability, underpinned by robust governance, across our global partnership.  This role will ensure the four strategic pillars of the learning strategy deliver results.

In this pivotal role, you will be working strategically at the cutting edge of learning innovation, skills and business impact from learning.  You will be responsible for designing, implementing, and continuously enhancing our Global learning model, frameworks, and technology & skills ecosystem, ensuring they align with our key strategic objectives and shaping industry best practices. You will collaborate with cross-functional teams across regions and service lines to understand learning requirements, leverage cutting-edge technologies, and create an innovative learning infrastructure that drives performance and fosters a culture of curiosity. Your leadership will not only shape the future of learning within our organization but also set a benchmark for excellence in the industry.
 

Essential functions of the job:

• Develop the overall L&D strategy and drive the continual evolution of the global learning strategy, across the 4 strategic pillars of culture, skills, innovation, and working together (op model), ensuring alignment with business goals and organizational success
• Lead the design and management of learning frameworks that drive employee engagement, performance, and professional growth firm-wide at a global level
• Ensure L&D has a robust global governance framework to ensure consistent, compliant, and high-quality learning practices across the organization
• Champion a culture of curiosity and continuous learning and innovation, applying best practices and emerging trends to enhance the L&D ecosystem, leveraging comms, leadership development, performance management and other talent processes.
• Allocate and manage resources strategically, including budgeting and financial oversight, to maximize the impact and reach of global learning initiatives and ensure efficient and effective use of investments
• Review and prioritize resources to align with global L&D objectives and business needs 
• Monitor and assess the impact of global learning programs to ensure they deliver measurable business outcomes, implementing robust measurement practices as needed.
• Approve, enforce, and supervise a global governance framework that ensures all learning programs, processes, and experiences adhere to global regulatory compliance standards and industry best practices
• Act as a central control point for global L&D, providing input into the use of ethical AI in learning specific lens with wider ethical AI teams in EY 
• Create the EY Learning innovation lab, in partnership with super-region teams, to drive innovation into learning including applications of GenAI.
• Oversee the delivery of a cutting-edge AI-driven L&D ecosystem that links skills to the business portfolio, pipeline, scheduling and anticipated future revenue streams 
• Anticipate long-term industry trends and shifts, incorporating and designing innovative learning methods and technologies to prepare the organization for future challenges and opportunities as well as organizational needs and learning preferences
• Reflect the pivotal role of AI in the end-to-end L&D value chain, leveraging technology to enhanced team efficiency and learning outcomes
   

Knowledge and skills requirements:

• Ability to align