Director, GS Transformation Management Office Leader (Project Butterfly)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Project/Program Management Group

Job Sub Function:

Technology Project Management

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently seeking a Director, GS Transformation Management Office Leader (Project Butterfly)to join our team in New Brunswick or Raritan, NJ. This is a duration-based role ending mid-year 2027.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

Position Overview

This role is accountable for leading the development and delivery of MedTech’s Project Butterfly Transformation Management Office.  The Butterfly program is the launchpad for transforming how our people work – streamlining commercial processes, elevating customer experience, and driving success and innovation across MedTech.  Butterfly integrates AI-powered Customer Experience Management (CXM) across sales, marketing, service, and operations, turning data into an intelligent, connected customer ecosystem.  Program scope is focused on the following areas: Professional Relations & Ops, Marketing Experience, Sales Experience, Customer Support Experience.  The value case is based on reducing operational costs.  Project Butterfly is a global initiative that will touch thousands of MedTech associates across all four regions. 

This leader in close partnership with the Executive SteerCo, Management Team, Transformation Office and Design Authority Board will drive the execution of the program vision, planning, roadmap/approach development and execution with cross-functional resources and external partners. They will provide day-to-day oversight and coordinate with and across workstream leaders to ensure the program has a strong focus on: end-to-end process integration, employee experience, value realization, change management/comms, continuous improvement, and that the program develops a sustainable operating mode/run state.  This leader is responsible for ensuring that the program is taking a customer-centric approach that spans the perspective of employees, leaders, and business partners across the globe.

Key Objectives and Responsibilities:

• Lead the global cross-functional core team including external partners in the planning and implementation of the program including mobilization and effectiveness of workstreams. 
• Ensure effective business communication and engagement around the program, including identification and management of key stakeholders, communication of program status, key risk, issues, escalations, and decisions, financials, value case and overall program health.  
• Develop the strategic roadmap and gain business alignment including integration with other strategic initiatives outside of the Butterfly program
• Ensure an integrated end-to-end roadmap and employee/customer centric view across people, process, technology dimensions with clear and robust deployment plans
• Oversee the development and implementation of a sustainable value realization framework (leveraging the GS framework) and run state and service infrastructure
• Partner with JJT, HR, and other MedTech functions to ensure end-to-end governance, execution, and process view with sector mindset.  Establish ways of working and governance with cross-functional capability owners to resource and enable the program
• Integrate into existing MedTech ways of working leveraging existing and new deployment (e.g., TranSCend program, DSP / MedTech Digital Governance) and process standards (e.g., SAFe Agile) to ensure consistency of comm