Patient Coordinator

Description

Patient Coordinator – Full-Time

Cambridge Dental Group – Dearborn Heights, MI
Location: Dearborn Heights, MI
Position Type: Full-Time
Benefits: Comprehensive Benefits Package

Cambridge Dental Group is seeking a friendly, organized, and experienced Patient Coordinator to join our team. If you’re passionate about creating excellent patient experiences and have at least one year of experience in a dental or healthcare reception setting, we’d love to hear from you!

Key Responsibilities:

• Welcome and assist patients with warmth and professionalism
   
• Schedule appointments and manage the daily calendar efficiently
   
• Verify insurance benefits and explain treatment options to patients
   
• Collect and update patient records, including insurance and personal details
   
• Handle billing, process payments, and respond to account inquiries
   
• Facilitate smooth communication between patients and the clinical team
   
• Maintain a well-organized and welcoming front desk environment
   

Qualifications:

• Minimum 1 year of experience in a dental or healthcare front desk role
   
• Excellent communication and customer service skills
   
• Proficiency in dental office software (experience with Open Dental is a plus)
   
• Strong multitasking abilities in a fast-paced setting
   
• Detail-oriented, reliable, and highly organized
   
• Positive attitude and commitment to exceptional patient care
   

Benefits:

• Competitive compensation
   
• Comprehensive benefits package (health, dental, vision, and more)
   
• Paid time off
   
• Supportive team environment with opportunities for growth and advancement
   

Ready to Apply?

Submit your resume or apply online at wavedp.com.

Join a team where your role truly makes a difference in patients' lives. At Cambridge Dental Group, we value compassion, teamwork, and excellence in care — and we’re excited to welcome a new Patient Coordinator to our family!

#indeedwavedp

Requirements

Education and Training

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status: Hourly

Reports to: Operations Manager.