About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $80,217.00 - $106,288.00. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

About Our Job

Working for the City and County of Denver (CCD) is so much more than a job. It’s a chance to make a difference in your own life and in the lives of people around you. Click here to find out about all the amazing benefits and reasons to work for the city that you love!

Denver Arts & Venues (DAV) is the City and County of Denver agency responsible for overseeing Denver Public Art. DAV is also responsible for operating some of the region’s most renowned facilities, including Red Rocks Amphitheatre, Denver Performing Arts Complex, Colorado Convention Center, Denver Coliseum, McNichols Civic Center Building and Theatre at Loretto Heights. DAV is committed to justice, equity, diversity and inclusion as a fundamental guiding value and a practice woven into all of our strategies, initiatives, and decision-making processes. This includes the public art process. To address historic inequities and systemic racism, the City’s Equity Platform is focused on BIPOC (Black, Indigenous and People of Color) and other historically marginalized communities, including but not limited to people with disabilities and LGBTQIA2S+. Ensuring meaningful representation from historically untapped and under resourced communities is essential to these practices.

For information about Denver Arts & Venues Denver Public Art, visit our websites at http://www.artsandvenuesdenver.com and www.DenverPublicArt.org

The Revenue Development team at Arts & Venues is a highly specialized department that oversees and manages all areas of marketing, customer service, data tracking and revenue generation in a fast-paced and creative environment.

We are seeking a Revenue and Development Partner Senior (Ticketing Operations) who will Administer and leads the work of a team to address complex, large-scale business development programs where significant regulatory and technical ability is needed. Ensures programs operate in compliance with departmental objectives, pertinent laws, rules, and regulations of city employees or contractors.

Additionally, the Revenue Development Partner Senior (Ticketing Operations) can expect to:

• Onboard and orient new contractors to city programs. Educate and assist contractors with city fees, taxes, ticketing policies, procedures, and functionality of software platforms.

• Oversee show information in ticketing software. Develop scaling for each event based on market and related to artist and venue location. Configures fees, taxes, and delivers methods based on venue, client type, and event setup.

• Perform work by planning, developing, designing, coordinating, and monitoring a variety of ticketing operations related to event on-sale through event operation and settlement.

• Manage ticket holds for each event. Process ticket orders for artist management, record label, and internal buys. Prepare and distribute daily ticket counts for staff, departments, and offices at the venue.

• Serve as an on-site contact and oversees coordination and execution of operational elements including, but not limited to box office operations, customer service, technology application and product resolution.

• Serve as a liaison between internal and external departments to ensure contract fulfillment. Communicates with a wide range of city staff and management, contractors, business groups, and the public to share information and resolve problems or issues.

• Establish, identify, plan, and monitor significant sales for new or established business development lines of