Specialty GL - Senior Underwriting Specialist (Remote/Hybrid)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.


The Hanover’s Specialty General Liability team is seeking a Senior Underwriting Specialist with high hazard product liability experience to join its growing and dynamic team. The Specialty GL team provides admitted primary and supported excess solutions to clients with challenging product liability exposures.
At The Hanover, we are committed to building a diverse, equitable, and inclusive workplace where all voices are valued. We actively seek top talent from all backgrounds and encourage qualified professionals to apply. We believe that diversity strengthens our organization and fosters a more vibrant community.
Recognizing the evolving nature of work, we support flexible arrangements. This role may be hybrid or fully remote, with occasional travel to key specialty locations. While we prefer candidates based in Georgia, Illinois, Arizona, Texas, Seattle, or Colorado we welcome qualified applicants from across the country.
The actual job title and level may be flexible dependent on candidate
qualifications and experience (Underwriting Specialist)
THIS IS A FULL-TIME, EXEMPT ROLE.
Position Overview: Responsible for identifying, soliciting, underwriting, and selling new and renewal accounts that drive profitable growth and align with the units appetite and growth goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.
IN THIS ROLE, YOU WILL:
Technical Underwriting:
• Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
• Uses all appropriate underwriting tools, disciplines and strategies to ensure underwriting guidelines are followed.
• Understands pricing components and rating methodology and correlates pricing to exposures
• When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls.
• Completes file documentation according to best practices guidelines and can clearly explain account decisions.
• Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.
Portfolio Management & Financial Acumen:
• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business, and portfolio management goals, by use of proven pipeline and marketing practices.
• Developing an understanding of various financial reporting information and insurance performance measures in the management of risk.
• Demonstrates an understanding of the market factors that can affect pricing and how it correlates to individuals book, agency’s book, the region, and countrywide.
• Prepares or analyzes information on underwriting decisions, rate, underwriting requirements, company appetite, status, and declinations to drive results within the assigned territory.
• Familiarizes oneself with other Hanover departments for leveraging growth in areas of business where portfolio could be more balanced.
Sales Management:
• Can identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy. Ability to profile assigned agency plant and to strategically market our capabilities to agents.
• Keeps current on state/territory issues, regulations, and trends.
• Utilizes market and competitor information to enhance relationships and individual account decision making.
• Prioritizes and develops effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
• Operates with a franchise perspective to identify additional sell opportunities to create growth within other LOB’s and customer segments.
• Partners with other business units to deliver comprehensive insurance solutions
• Demonstrates in-depth knowledge of Hanover’s products and appetite while clearly communicating Hanover’s position at the point of sale.
• Builds and maintains rigorous sales practices using all systems, sales tools and disciplines outlin