Senior Analyst, Marketing Analytics

Harness is a high-growth startup that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.
POSITION SUMMARY 
The goal of the Revenue Operations & Strategy team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board. The team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well, with a strong focus on analytical and quantitative thinking. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds. 
The team works cross-functionally across the company, particularly with sales, customer success, finance, product, and IT. This is an opportunity to influence how we build our operations and sales/customer success efforts and strategies worldwide and contribute to a highly productive, data-driven, and analytical team. We are looking for someone who loves managing projects, thrives in a fast paced environment, and loves building and iterating on how we scale the organization. 
The Marketing Analytics, Sr. Analyst role is responsible for measuring top to bottom of the marketing funnel, and serving up insights as it relates to field marketing.

KEY RESPONSIBILITIES

• Manage a reporting and insights portfolio to identify marketing, channel and sales performance - from quantity to conversion to where we can improve and optimize - focusing on top and middle of funnel performance
• Track performance across key indicators across the marketing funnel from impressions to meetings
• Develop dashboards for mission critical KPIs and to monitor health of marketing channels
• Explore one-off analyses to uncover trends, gaps, and suggest experimentation
• Enable marketing & sales departments with key analytics
• Communicate insights via data visualizations and presentations to a range of audiences
• Closely partner with marketing & sales to bring meaningful insights to help improve outcomes
• Work with Finance to ensure quarterly planning and analytics/insights align
• Partner with Data & Analytics engineering team to create and maintain data pipelines
• Own the Marketing Analytics data dictionary, ensuring all measurements and metrics are clearly defined
• Train marketing & cross-functional teams on how to use and interpret data & analytics
• Support board and executive QBR deck preparationStrategic projects as needed

ABOUT YOU

• 5+ years of Marketing Analytics experience at high growth technology companies
• Advanced analytical skills - expert in modeling complex problems across a range of tools (e.g. Domo, Salesforce, etc)
• Excellent communication skills with senior management
• Experience designing KPIs and metrics for marketing teams
• Expert critical thinking and problem solving skills
• Ability to ruthlessly prioritize and separate out the urgent & important from the day to day requirements from the noise
• Strong work ethic and desire to work together with the team to solve complex problems with a positive attitude
• Thrive in action-oriented, fast paced, global environment
• Self-starter that thrives taking a high level problem statement  and diving into all the details

WHAT YOU WILL HAVE AT HARNESS

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Paid Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• TGIF-Off program
• Remote office stipend
• Monthly internet reim