Defined Contribution Client Leader

Do you have experience delivering enterprise products and services in a high-growth environment?

Are you a global collaborator with experience in leading delivery operations?

Our Story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About the Role

As the Defined Contributions Client Leader, you will be responsible for total service delivery for your clients. You will coordinate across the business and create client-specific implementation plans. You will keep updated with your client’s industry, their Benefits objectives and regulatory/legislative landscape and marketplace. You will be responsible for growing the talent in DC and participating in new client opportunities.

Responsibilities

• Leading the defined contributions client team in developing and implementing strategic plans to meet client needs and business goals.

• Providing guidance and direction to the team in delivering high-quality service and support to clients.

• Collaborating with internal stakeholders to ensure seamless coordination and execution of client initiatives.

• Monitoring industry trends and regulatory changes to proactively address client needs and maintain compliance.

• Overseeing the development and delivery of client reports, presentations, and communications.

• Building and maintaining lasting client relationships through effective communication and problem-solving.

Requirements

• Have 10+ years in DC and a variety of client experience·      

• Demonstrate excellent communication and interpersonal abilities, with a focus on client relationship management.

• Possess exceptional leadership and team management skills, with the ability to inspire and motivate other·      

• Be knowledgeable about industry trends, regulations, and best practices in defined contributions.

• Have a solid understanding of financial services and investment products relevant to defined contributions.

• Possess a relevant background in finance, business, or a related field.

Education

Bachelor’s degree (business context preferred) or equivalent work experience required

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all t