Overview

A Look Into Working at the Kalamazoo Athletic Club

Working at the Kalamazoo Athletic Club offers an exciting opportunity to be part of a dynamic, fitness-focused environment where teamwork and community engagement are at the forefront. Employees enjoy a supportive culture that encourages professional growth through training and development, with opportunities for career advancement. The club provides a variety of roles, from personal trainers to front desk staff, each requiring excellent customer service skills to interact with a diverse membership. Perks include flexible scheduling and membership benefits, allowing staff to enjoy the facilities and classes. While the fast-paced atmosphere demands efficiency and high-quality service, it also offers a rewarding experience for those passionate about health and wellness.

Responsibilities

What You’ll Be Doing

• Greet all guests by making them feel welcome and comfortable
• Anticipate guest’s wants, needs, and desires
• Productive and proactive in providing personalized guest experiences
• Prioritize and use time management skills
• Take initiative to resolve concerns and understand guest needs
• Provide guest experiences that build positive relationships
• Provide thorough and knowledgeable explanations of the Kalamazoo Athletic Club in order to maximize each sale and optimize customers satisfaction
• Continuously promote yourself and the Kalamazoo Athletic Club to ensure growth professionally
• Give tours to potential members and fitness orientations to new members and guest
• Communicate amenities and promote the Kalamazoo Athletic Club
• Continuation of knowledge within the health and fitness industry

Qualifications

What You Need for this Position

• Excellent customer service skills and strong multitasking skills
• Ability to use software programs and navigate the computer system
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 40 pounds from time to time
• Able to safely work with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

 

What's in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Shift meal provided per day
• Discounted hotel rates at Radisson Hotel Group branded properties worldwide
• Parental Leave Program (Full-Time Option)
• 401K with 100% match up to 3% (Full-Time option)
• Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate 
• You will utilize your skills and experience at a state of the art fitness facility