Escrow Support Specialist -San Diego, CA

Job Responsibilities:

Task Management:

• Maintain an accurate daily task list (workflow dashboard) without overdue items.
• Provide centralized operational support to the escrow branch, including:
  • Reviewing commitment/prelim and seller/buyer information forms.
  • Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.
  • Balancing files and preparing closing documents.
  • Handling any other assigned workflow dashboard tasks.

Document Evaluation:

• Evaluate and review real estate contracts and all supporting documents meticulously.
• Manage files to ensure accuracy and completeness of documentation.
• Compile and process escrow instruction packages.

Branch Collaboration:

• Collaborate with branch operations to prepare for closings.
• Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.

Risk Assessment:

• Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.

Education / Experience

• Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.”

Competencies

• To perform the job successfully, an individual should demonstrate the following competencies:
• Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
• People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.
• Technical- ability to learn and navigate multiple software systems with a high level of competency.
• Critical Thinking/Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
• Partnership/Collaboration—the individual remains open to others' ideas and exhibits willingness to try new things.
• Oral/Written Communication—the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
• Quality Assurance —the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.
• Building Collaborative Relationships – the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
   

Anywhere is proud to offer a comprehensive benefits package to our employees including:   

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D   
• 401(k) savings plan with company match   
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time   
• Paid Family & Paternity Leave   
• Life Insurance   
• Business Travel Accident Insurance   
• All employees receive access to LinkedIn Learning   
• Tuition reimbursement for approved programs   
• Employee Referral Program   
• Adoption Assistance Program   
• Employee Assistance Program   
• Health and Wellness Program and Incentives   
• Employee Discounts   
• Employee Resource Groups

West Coast Escrow is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker