Director, Digital Experience

 Additional Location(s): US-MN-Maple Grove

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Boston Scientific is seeking a talented sales or marketing leader to spearhead the development and execution of our digital sales, training, and commerce strategies. If you have a strong track record of innovation and digital savviness, this is an excellent opportunity to showcase your skills and make a highly visible impact in a dynamic and well-respected medical device industry leader. Join us in this exciting role and help us shape the future of our business and advance science for life,

 

As Senior Director of Digital Sales Enablement, you'll be responsible for leading key aspects of our digitally enabled commercial capability strategy. This includes driving our digital commerce strategy, managing virtual customer engagement, developing virtual inside sales strategies, and creating digital sales training platforms and activities.

In this leadership role, you'll shape Boston Scientific's digital selling agenda by developing a top-tier strategy that garners consistent input and alignment from all stakeholders. You'll work closely with cross-functional teams such as Global Digital Enablement, US Field Organization, Global Customer Care, Digital Marketing, and US Sales Operations and Training to ensure seamless harmonization of enterprise capabilities and drive widespread adoption.

 

Your responsibilities will include:

 

Program Management: 

• Work closely with all BSC divisions, and partner with our divisional commercial teams and Global Digital Enablement Team (GDET). This includes developing the digital enablement commercial strategy and execution roadmap for digital commerce, virtual customer engagement, virtual/inside sales strategies, digital sales training, and digital learning platforms.
• Facilitate strategic alignment within Boston Scientific (BSC) by partnering across divisions, functions, commercial organizations, and field sales. This includes partnering closely with other key enablement programs such as revenue management, salesforce.com, customer care, etc.
• Lead efforts to address challenges and create solutions by identifying tactical and strategic opportunities and cultivate a network of change champions across the organization who can be activated on different initiatives.
• Communicate effectively with all stakeholders to ensure alignment and progress towards key objectives.
• Optimize existing processes through appropriate use of technology and implement new processes and tools for the selling organization.

 

Talent Management: 

• Lead the Digitally Enabled Commercial Capabilities function and support a team of talented direct reports engaged in developing and executing on strategy.
• Hire, retain, develop, and inspire team members to achieve their full potential, while expanding the team's capabilities in new digital areas to enhance go-to-market performance. This includes Closed Loop Sales & Marketing, eOrdering, insights-based selling, and other relevant areas.
• Develop and communicate a clear vision and culture that fosters high performance, innovation, a winning spirit, diversity, and inclusion.
• Lead by example in upholding and demonstrating BSC’s core values.

 

Influence Management: 

• Work across reporting lines to drive alignment, which is key to the success of our digital commercial capabilities.
• Artfully challenge ideas to drive the organization forward, while collaborating with multiple stakeholders in