Small & Medium Business Account Manager (On-Site Clearwater, FL)

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

Job Description

This position involves working with our existing SMB clients to expand their services to meet their business needs. You will proactively engage with our existing customers, as well as follow up and close on various sources of leads.  

• Serve as the primary contact and product expert for your assigned accounts. 

• Maintain a high level of consultative, solution-based selling to upsell and cross-sell additional TeamViewer products to your account base through outbound activities. 

• Manage your accounts, create account plans, and develop relationships with your customers to make sure expectations are met 

• Become a guide on TeamViewer’s products; showcase TeamViewer products to customers through online product demos. 

• Continue to build pipeline of new business, upsell, and cross-sell opportunities. 

• Maintain account records and pipeline projections in CRM tools. 

• Be the voice of the customer; demonstrate a deep understanding of their business practices and how TeamViewer solves their problems.  

• Meet or exceed your assigned quota and weekly KPIs, (pipeline, and revenue) 

Qualifications

• College degree or equivalent experience 

• Minimum of 2 years in technology related sales experience in a B2B environment (SaaS preferred) 

• Excellent written and verbal communication skills, including presentation skills with the ability to build and maintain relationships at all levels internally and externally. 

• You love to learn about customers, understanding their needs and pain points, and are great at developing trust. Proven ability to identify and act upon sales opportunities. 

• You have a proven record of hitting and exceeding your quota 

• Hunter attitude, goal-oriented, you enjoy proactive outreach and uncovering customer needs. 

• Positive, team-player that contributes to the overall company culture. 

• Intermediate understanding of both PC and mobile devices, Microsoft Suite products, and CRM tools, (ZoomInfo, LinkedIn Sales Navigator and/or Microsoft Dynamics a plus) 

• Ability to identify and create sales opportunities through proactive outbound contact 

Additional Information

• Work location is on-site Clearwater, FL (please be advised you will need to be local to Clearwater/Tampa/St. Pete, FL as this role is on-site full time position, all others need not apply)
• Hybrid opportunity for high performers 
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

TeamViewer is an equal opportunity employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we’re focused on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best. 

TeamViewer will not discriminate against an individual based on race, color, sex, gender ident