Sr. Manager, Fleet Services

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

At Lucid, our mission is that through technology, we create exceptional experiences to drive the world forward. Our Global Fleet Management department oversees the life cycle of all company-managed vehicles/equipment or leased, owned, and rental vehicles/equipment. We are looking for a highly skilled and motivated Senior Manager, Fleet Service who will collaborate with several business stakeholders and match use cases with mobility solutions for the day-to-day operations of the Fleet and our Global Fleet Services (e.g., Compliance, Fuel, Registration, Accidents, and Claims).  Your primary responsibilities will be developing, managing, analyzing, and reporting on fleet costs and fleet performance; managing data on fleet replacements and creating scenarios; developing and implementing data systems improvement strategies to enhance workflow; and providing customer service to internal stakeholders. This role will report to Lucid’s Director of Global Fleet Management, and work closely with Finance, Legal, Manufacturing, Engineering, Sales, Service, Delivery, Marketing, and other business units within Lucid.

Key Responsibilities:

• Formulate and execute detailed analytics strategies to aid Internal Fleet business decision-making processes.
• Investigate data trends and patterns to provide guidance on business strategies, operational efficiencies, and new opportunities.
• Work with the enterprise data & reporting team to identify data needs, define project data requirements, and create measurement systems for business activities.
• Collaborate with Fleet Managers and Internal Stakeholders to establish, standardize, and automate reporting and analysis for everyday decision-making.
• Create and sustain reporting systems until they can be automated and introduce analytical programs and dashboard reporting to the team and its partners.
• Foster innovation and experimentation within the team to explore new data sources, analytical methods, and tools.
• Overall oversight of the Lucid Fleet Systems (e.g., Lucid Garage, SFDC, SAP, etc.) and Data Analyst, including the following functionalities: troubleshooting, support ticketing, managing users, roles, and profiles, and developing procedures around these functions. Testing and ensuring data validation and helping to implement new systems and processes for the collection and analysis of data.
• Project manage interdisciplinary teams to streamline processes, build enhancements, and integrate new applications, including data reporting systems such as Tableau. Test and ensure data validation and help implement new systems and processes for data collection and analysis.
• Strategize and project manage technology solutions, including front-end system interfaces, interconnectivity solutions for Fleet systems, and new technical projects to enhance functionality.
• Act as a liaison for technical vendors, build strategies and relationships to optimize support and reduce costs. Will work as an advisor to the Director of Global Fleet Management on technology needs.
• Monitor the annual Global Fleet operating budget spending plans and update budget spending.
• Develop annual programmatic business cases for vehicle and equipment replacement.
• Perform data review and cost analysis work to develop monthly, quarterly, and annual fleet productivity and operational reports and monitor monthly billings.
• Deliver regular, high-quality analytics to the Fleet Managers on:
• Fleet availability, performance, utilization
• Metrics and compliance
• Biggest opportunities for improvements
• Issues and resolutions
• Oversee data integration services and delivery. Platforms include Managed File Transfer, Application integration, and API Management.
• Define and manage analytics services and platforms, including reporting, dashboards, and ad hoc analysis. Ensure timely delivery