Check Operations Specialist II

Validate and process checks and/or financial instruments received from multiple sources within posting deadlines, in compliance with state and federal regulations that govern payments processing. Process moderately complex transactions and exceptions. Research, resolve, balance, and reconcile basic to moderately complex adjustments received via the Federal Reserve Bank (FRB), financial institutions and business units in compliance with federal, state and internal organizational procedures. Receive incoming check files from other financial institutions and post funds in compliance with regulations and company policies. Adhere to internal controls to minimize risk and prevent losses. Support branch, division and Navy Federal's goals and objectives. Work under minimal supervision and may receive direction and guidance on work priorities.

• Prioritize, process and reconcile incoming and outgoing financial items from direct presentment banks, the Federal Reserve Bank (FRB), Navy Federal branches, Mail Remittance, ATM, eDeposits, or other sources for clearing
• Make pay/no pay decision for corporate check items
• Reconcile general ledger for proper recordation and processing of escheated items to ensure compliance with state and federal regulations
• Make payment decisions on negotiable instruments that require special handling, e.g. stop payments, cancelations, voids, duplicate paid drafts, and escheatment
• Organize work according to item type (e.g. on-us, returned items, Savings Bonds etc.) to ensure adherence to established deadlines/guidelines
• Initiate Check Adjustment and correspond with the FRB via an automated system to resolve incorrect payment amount, duplicate or false presentments
• Research and investigate escalated problems involving member and corporate check transaction; processes corrections to exceptions transactions
• Review status of outstanding transaction and initiate corrective action for transactions
• Review transactions flagged as fraudulent or suspicious; determine risk level based on OFAC regulations and complete appropriate documentation; escalate confirmed fraudulent or suspicious transactions to Security
• Remain current on industry rules and regulations governing checks and other financial transactions
• Perform on-going quality control to ensure efficiency and accuracy of processes and procedures
• Perform end of day balancing for Incoming and Outgoing Check transaction
• Obtains and prepares additional documentation for check adjustments to be provided to internal business units, financial institutions and the FRB
• Respond to general requests from members, internal business units, FRB and financial institutions
• Maintain a general awareness of FRB rules, regulations and operating guidelines
• Adheres to internal controls and procedures to minimize risks and prevent losses
• Support projects and initiatives within the business unit and/or across the organization
• Mentor and guide level I team members
• Perform other duties as assigned

• Working knowledge of accounting reconciliations and principles
• Experience in processing incoming and outgoing checks transactions
• Experience in processing incoming Check Adjustment, Corporate transactions and
• Reconcile General ledgers
• Working knowledge with industry rules and regulations governing checks and other financial transactions
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Working Knowledge with payment rules and regulations
• Working knowledge with FRB rules, regulations and operating guidelines
• Ability to handle multiple tasks simultaneously with a high degree of accuracy
• Experience in working in a high volume, fast paced environment
• Effective in the use of PCs and related software packages
• Exposure to leading, guiding and mentoring others
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill interacting tactfully and effectively in difficult situations
• Effective research, analytical, and problem solving skills
• Effective verbal and written communication skills

Desired Qualifications

• Familiarity with NFCU credit/debit card products, services, processes, procedures and related dispute/fraud
• Familiarity with of Navy Federal's functions, philosophy, operations and organizational objective

Hours: Monday - Friday, 12:30PM - 9:00PM EST

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526

Navy Federal provides much more than a job. We provide a meaningful c