Lead Data Scientist, Data Science Lab (Large Language Models)

Guardian has created a Lead Data Scientist, Data Science Lab role to reimagine insurance in light of emerging technology, societal shifts, and evolving consumer needs. The Lead Data Scientist will expedite Guardian's transition to data-driven decision making and insight generation, fostering long-term innovation. The DSL will establish rapid testing capabilities for new technology and the translation of pioneering research into practical, enterprise-wide solutions.

In this role as Lead Data Scientist for the DSL, you'll be entrusted with the crucial task of help setting up and steering the DSL. Your responsibilities will include developing advanced data science solutions, leveraging machine learning and artificial intelligence, to drive enterprise-wide innovation across various business lines and Guardian products. You'll collaborate with senior executives on high-impact high-visibility projects to deliver AI/ML solutions that will be market-tested and deployed to make a real difference to risk management and Guardian's overall financial performance. Successful candidates bring expertise in insurance and financial services, a passion for applying cutting-edge ML and AI insights, and the ability to design and implement data science capabilities that foster growth, competitive advantage, and customer satisfaction.

Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. We've recently onboarded a Chief Data & Analytics Officer (CDAO) to guide this transformation and lead the Enterprise Data and Analytic Office (EDAO). This role presents a distinctive opportunity to collaborate with the CDAO and the Head of Data Science, actively contributing to Guardian’s ongoing evolution.

Guardian’s EDAO spearheads a culture of data insights across Guardian, facilitating the successful realization of our strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key responsibilities include data lifecycle management, insight development, and data product delivery. We are a team of data analysts, data product owners, data engineers, data scientists and most importantly, data business leaders. Our solutions and actions are critical to Guardian’s revenue growth, risk management and customer experience.

You will

Technical Lead for the Data Science Lab (DSL):

• Build and lead a high performing group of data scientists.
• Stay current with developments in ML and AI innovations, industry trends, challenges, and potential market opportunities.
• Collaborate with partner institutions to develop and test new AI/ML methods and approaches.
• Introduce and apply ML and AI innovations to practical and impactful opportunities at Guardian to drive long term innovations.
• Build test and learn practices regarding new data science applications at Guardian.
• Lead and mentor other team members of DSL.
• Create patentable technologies/methodologies.
• Function as the data science expert in meetings with other internal areas and external vendors.
• Actively participate in proof-of-concept tests of new data, software and technologies.
• Attend and participate in AI/ML conferences and industry conferences.

Develop Deep Learning/Large Language Model/Generative AI capabilities:

• Mapping and mining unstructured data such as insurance contracts, medical records, sale notes, and customer servicing logs.
• AI/ML solutions include but not limited to enhancing underwriting risk assessment, claims auto adjudication, and customer servicing.

Contribute to the overall Data Science organization:

• Collaborate with cross-functional teams of other Data Science, Data Engineering, Business groups.
• Contribute to standardization of Data Science tools, processes, and best practices.

You are

Passionate about cutting-edge technology and keen on applying new AI/ML algorithms and approaches. You are analytically driven, intellectually curious, and experienced leading the development and implementation of data and analytic solutions to solve challenging business problems.  You enjoy leading and managing a team of data scientist to crack hard to solve problems with AI/ML and seeing it deployed in-market and generating value for Guardian. You enjoy collaborating with a multi-disciplinary team including data engineers, business analysts, software developers and functional business experts and business leaders. You have demonstrated track record of managing data science teams and working with business leaders.

You have

• Bachelor's degree with 10+ years of experience in Computer Science, Engineering, Applied mathematics or related