Quality Support Technician

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Navico Group is a division of Brunswick Corporation, the world’s largest recreational marine company with a portfolio of iconic brands like Sea Ray, Boston Whaler, and Mercury. 

Navico Group is a leading provider of products and systems for the marine, RV, and specialty vehicle industries.  Our brands span multiple categories, including marine electronics, power systems, and general accessories—and include globally recognized brands like Lowrance, Simrad, Mastervolt, RELiON, and Attwood.  We sell in virtually every market around the world directly to OEMs and also to retail partners like Bass Pro Shops, Amazon, West Marine, and Walmart.  

We are seeking a Quality Support Technician to support the technical Return Merchandise Authorization (RMA) in the assigned Navico Group product families in our Stuart, FL location. This includes:

• Evaluate returned electrical product such as Trimplane actuators, switches and controllers

• Document all evaluations and report out on corrective action and trending quality issues in a timely manner

• Collaborate with other team members in the warranty, quality, engineering, production, and service departments when there is need for further containment and/or Corrective and Preventative Action

• Additional responsibility to production quality data collection and reporting as defined by quality engineering

• Responsibility to incoming inspection system data, collection, recording and reporting

• Communication of this information to production for root cause analysis and correction

• Working with Production to identify quality defects and trends

• Working with incoming receiving team to conduct and record incoming inspections.

• Maintain a safe working environment.

Qualifications

• High School diploma or equivalent, preferred

• Some secondary education/experience in a technical program or related field a plus.

• Certifications in circuit board, electrical and electronic device evaluation a plus

• Marine/RV Electrical experience a plus.

• 2 years in an manufacturing, warranty, or quality environment

Skill Requirements

• DC electrical experience preferred

• Warranty experience, preferred

• Ability to use of different electrical hand tools and meters. (Example: multi meters, calipers, Crimpers )

• 2-3 years doing assembly and or evaluations.

• Technical competence in assembly practices and standards.

• This individual must have excellent problem solving and communication skills, and the ability to effectively interface with a wide range of employees to meet departmental and company goals.

• Knowledge of Microsoft office and inventory monitoring software

• Circuit board and mechanical evaluation a plus

Next is Now!  
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. 

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