Community Engagement Coordinator (3740)

At Amyris, we value that everyone’s career journey is unique and authentic to who they are. If this role excites you, we encourage you to apply and grow alongside us! You may be just the right candidate for this or other open roles.
The Community Engagement Coordinator will be tasked with supporting our social media strategies across the always evolving ecosystem. This individual will be hands on keyboard to help bring our vision and strategy to life into all of our social listening and social conversations.
Using social listening and sentiment-analysis tools, this individual will be responsible to uncover ascending currents on topics related to haircare and beauty overall in real time and trends to alert JV Hair to activate against those trends at scale. This individual will also be responsible to monitor and track all relevant social conversations mentions and content (paid and organic) of JVN Hair to allow for real-time optimizations and community growth.
Candidate must have the capacity and proven experience to translate the social media data uncovered into trends and deliver knowledge to the Consumer Marketing team on how content / content creators can build relevant content against the trends. Must be able to translate the data into applicable culturally relevant US trends via existing and emerging social platforms.

Responsibilities:

• Engage with comments, DMs, stories of JVN Hair daily. Make sure to provide the correct tone of voice, product information and speediness in responsiveness.
• Engage with accounts we follow as well as accounts we don’t follow that seem like an opportunity to have a conversation, engage, and reach new potential customers.
• Maintain a continuous smart, witty and lighthearted tone of voice in line with JVN’s DNA in everything that we do.
• Track, monitor and share out trends in real time and conversations across social to help inform brand strategies and trend-hacking opportunities.
• Track, monitor and share out top conversations, engagements and mentions across owned JVN Hair social channels and influencer communities (owned, earned, paid).
• Possess a KPI-first mindset for the function by constantly measuring the # of trends uncovered, activated and measuring the impact on the US A&I Share of the influencer market.
• Real-time identification and share out of top performing social content for amplification or optimization (owned, earned).
• Inform key stakeholders of social sentiment/community engagements (as needed)
• Conduct social competitive and benchmark analysis.
• Stay on top of social media trends and communicate key insights/takeaways across Luxe.
• Monitor ratings & reviews across full portfolio of luxe brands and share out (as needed).
• Participate in team brainstorms and provide social-first ideas/concepts.
• This individual will be accountable for daily analysis and conversation monitoring and initiation on Instagram, across all JVN HAIR social platforms when ready.

Basic Qualifications:

• Bachelor’s Degree OR relevant experience.
• 3+ years of experience in Social Listening, Influencer Marketing and Social Media.

Preferred Qualifications:

• Passion for beauty, trends, social media, and storytelling.
• Luxury and/or beauty experience preferred.
• A natural relationship builder with the ability to work well with a network.
• Experience in community building and influencer campaign management.
• Strong organizational and communication skills, and the ability to manage multiple workstreams simultaneously.
• Must demonstrate flawless attention to details, be a team player, multi-tasker, creative thinker.
• Proven writing skills (technical and creative).
• Strong analytic skills in assessing ROI for impact of efforts.
• Observant, clever, and has something additive to say that is going to get people to click the "like" and “share” button.
• Closely in tune with the overall social conversation, and can quickly identify trends, and engagement opportunities to insert the brand in.
• Excited to dig into the data and identify learnings and insights that will help the greater team develop new content formats and ways of reaching audiences through community management.

Amyris is committed to fair and equitable compensation practices.    The contract hourly rate for this role is $30.58 to $42.74. The hourly rate will vary based on the candidate’s skills, depth of experience and specific work location. 
#LI-LW1#LI-REMOTE
We hold deep regard in the power of representation and cultivation of a diverse work environment. Join us at Amyris, where you can find a sense of belonging and know that your voice is centered.
At Amyris, we believe that diversity, equity, inclusion, and belonging (DEIB) is essential to our core values. We emb