Case Manager & Sr Staff Social Worker

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.

About the Graduate College

Our mission is to promote a student-centered graduate education by fostering partnerships that: (1) advance diversity, inclusion, and belonging for a just global society; (2) enhance the success of students, staff, and faculty; (3) support professional development for students and mentors; and (4) prepare scholars and practitioners to innovate in research and creative endeavors.

 

Our office offers a wealth of resources from health insurance coverage and student informed policies (e.g., parental leave for graduate students) to professional development and mental health training and support to equip students with tools needed to thrive academically and personally.

Job Overview

As a member of the Graduate College team, this role centers around providing comprehensive support to students during challenging times. The case manager will serve as a contact person for graduate students and assist in guiding them to finding resources and support ensuring their success. The person in this role will work closely with the embedded counselor, university and community partners to address non-clinical, consultative, emergency, and case management needs for graduate students.  This position has hybrid/remote work opportunities.

Essential Functions

The person in this position will collaborate with various campus and university units, as well as community organizations. This may include but is not limited to the UC CARE Team, Accessibility Resources, Veteran Affairs, and Financial Aid and Enrollment Services. The Case Manager must have the ability to work independently and to partner with these various departments in order to advance the Graduate College community's awareness of well-being issues and resources.

 

• Serve as the first point of contact for students
• Help students go to the right office & navigating university policies/procedures
• Serve as point of contact for students when navigating conflict, grievances, policies
• Provides transitional support to referring therapist and clients in need of referral to community services.
• Provide training for faculty/staff regarding managing student concerns
• Engage in outreach with students (attend events across campus; offer services)
• Develop relationships with academic units, student support services across campus to best serve students
• Serving as a liaison, this position facilitates coordination between CAPS, Ombuds, and various community referral sources. These sources encompass hospitals, private practitioners, clinics, psychiatry services, and other mental health agencies.
• Maintain a comprehensive database of community referral resources.
• Collaborate with embedded counselor - refer services
• Collaborate with PM for Community & Belonging; PM for Student Services to support Graduate College activities; and the Graduate College team
• Support Graduate College events
• Manage emergency funding requests in partnership with the Student Concerns subcommittee
• Use data and research to inform services

Minimum Requirements

• Experience working with college students or well-versed in college student wellness trends.
• Demonstrated experience working with diverse student populations, includin