Senior Product Manager

FreeWill is an award-winning, social-good startup that has partnered with 1200+ nonprofits who support our mission while raising more than $7.8B in bequests to charities since we were founded in 2017. We’ve been featured in the New York Times, Forbes, Oprah’s magazine, and our co-CEOs have even been named to Town & Country’s “Top 50 Philanthropists” list.

All of this is because we’ve figured out how to make some powerful (but complicated!) ways to donate much easier and more accessible. Our products make things easier for the donors who want to change the world and for nonprofits doing heroic work around the planet.

In the last 6 years, we’ve grown from 5 people to 175+ (all smart, tenacious, and kind), and continue to grow. We’d love to have you be a part of this adventure. Check us out on Glassdoor!

About the Role

We are looking for an ambitious Senior Product Manager to help raise the next $1 billion for charity. This role will require taking on a high level of responsibility/visibility and will drive a critical new business initiative - from multi-year strategy through to quarterly roadmaps and tactical execution. This role will focus on the development and continued go-to-market for a new B2B commercial partnership and platform. We are looking for someone who is customer-centric in their approach to building products, thrives in a fast-paced environment with ambiguity, and has strong coaching and development skills. 

This role reports to our VP of Product and can be fully remote. Unfortunately, we can’t sponsor H1Bs at this time. Beyond competitive compensation and equity in a fast-growing startup, you’ll get unlimited vacation, benefits, and the chance to learn and change the world alongside a world-class team.

FreeWill has set compensation and a non-negotiation policy for fairness reasons (we don't think that an individual's pay should be determined by how comfortable they are negotiating). As a result, we like to be transparent and up front about the compensation. When we make an offer, we provide multiple options so that employees can choose between compensation packages that prioritize salary or stock options. The offers for this role will be between $150,000 and $160,000. 

Responsibilities

• Define product direction in collaboration with primary customers and FreeWill. Guide team of engineers and designer through options, tradeoffs and clearly communicate the rationale behind decisions. 

• Make strategic decisions to balance effort, user value, speed to launch, data quality, and customer requirements to meet immediate requests while also planning for future scale.

• Gather and communicate detailed requirements to the product engineering team to ensure on-time delivery of a new platform and associated features

• Manage customer relationships and ensure timely and detailed communication of project plans

• Maintain a B2B2C mindset to ensure we delight both customers and end users

• Own success on overall business goals by developing a compelling product vision and executing on it

• Interact closely with a diverse team across engineering, design, sales, account management, and legal

• Grow knowledge of our core business, nonprofit fundraising — what currently is working, what is not, and what tech can do to help fix it

Skills

• 6+ years of experience in a product management role – leading cross functional teams of engineering and design. 

• Experience and knowledge of enterprise SaaS platforms

• Comfort moving quickly in a fast-paced environment and making decisions with imperfect information

• Experience setting and driving execution toward business objectives

• Track record of success from product ideation to successful product execution and delivery

• Experience working with products that serve nonprofit clients a plus

• Strong problem solving skills. Makes data-driven decisions, and is open-minded towards different perspectives

• Strong communication, emotional intelligence and interpersonal skills – up, down, across, and externally

• Enjoys collaborating, listening, and learning

• Defines metrics for and organizes tracking of progress towards goals

Other Important Traits

• You’re an organizational wizard with strong project management skills

• You’re intensely curious, with scrappiness and grit

• You’re not afraid to roll up your sleeves and wear multiple hats

• You recognize how choices today will impact the business and th