Retail Sales Associate (Home Furnishings)

Overview

Join our outlet team, where your passion for teamwork, leadership, and customer service will shine. Embrace a role that keeps you active and engaged, ensuring our showroom is perfectly staged and our operations run smoothly. Discover a career designed to be different.

 

As a full-time Retail Sales Associate / Merchandising Associate at Room & Board's Outlet, you will be part of a 6-person team. Together, you'll handle weekly semi-trailer loads of American-made furniture and home furnishings, transforming our 11,000 sq. ft. Outlet into a highly admired shopping destination for our loyal brand enthusiasts.

 

Location: 2525 West 22nd Street, Oak Brook, IL 60523

 

Schedule:

Work Days: Mondays, Tuesdays, Thursdays, Fridays (10:30am–7:00pm) and Sundays (9:30am–6:00pm)Days Off: Wednesdays & Saturdays

 

What you’ll be responsible for as a Retail Sales Associate/Merchandising Associate:

Re

Receiving & Inventory Management:

• Safely offload two semi-trailer loads weekly using proper equipment to minimize damage and injuries.
• Verify shipments for accuracy within SAP and resolve inventory discrepancies promptly.
• Provide feedback to distribution partners on load safety, accuracy, and efficiency.
• Participate in regular inventory counts and collaborate with peers to research and resolve discrepancies.
• Proactively manage product levels and replenishment to maximize sales and margin

Merchandising & Showroom Presentation

• Relocate, stage, and merchandise products to create an inspiring and shoppable showroom environment.
• Balance visual presentation with maximizing floor space for optimum sales.
• Finalize daily showroom readiness, including tagging, product details, cleaning, and organization.
• Assist in strategic product pricing to maintain margin goals.
• Maintain consistent standards of cleanliness and organization in both the sales floor and back room.

Customer Engagement & Sales

• Engage with customers to support their shopping experience and represent our brand with authenticity and care.
• Process sales within SAP with accuracy and efficiency.
• Share product knowledge and guide peers to strengthen team expertise.

To be successful in this role:  Retail Sales Associate / Merchandising Associate 

• You are a solid team player and natural leader who thrives in small-team environments where your contributions matter.
• You communicate pro-actively, take initiative, and demonstrate an ownership mindset in everything you do.
• You are self-driven, detail-oriented, and committed to maintaining strong inventory integrity.
• You appreciate high standards and understand the care required when handling natural materials.
• You bring physical stamina, agility, and core strength — you enjoy being active and working outside a traditional office setting.
• You value camaraderie and collaboration, contributing to a professional, inclusive, and welcoming workplace.
• You are confident using technology, including SAP and Microsoft Office, and you’re a curious, engaged learner.
• You exemplify Room & Board’s Staff Member Attributes: Inclusive, Authentic, Collaborative, Curious, and demonstrating strong Work Ethic.

The qualifications you’ll bring as a Retail Sales Associate/Merchandising Associate:  Retail Sales Associate / Merchandising Associate

• 3+ years experience in roles involving related skills and responsibilities 
• An understanding of the importance of safe working habits as you ensure the safe, accurate and efficient handling of our furniture.
• Ability to lift 75-100 pounds independently throughout the day.
• Ability to pass a physical abilities test related to the role.
• Experience with Microsoft Office
• Ability to provide proof of identity and legal work authorization upon hire

What we offer Retail Sales Associates / Merchandising Associates:

• Salary: $53,000 - $58,000 / year ($25.48 - $27.88/ hour)Our salary is guaranteed with occasional paid overtime. Salary offered is based on experience/qualifications.
• Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vac