QA Analyst

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a highly skilled and motivated QA Analyst to join our team. The ideal candidate will have the ability to collaborate effectively with application development teams while facilitating and assisting end users with test planning and execution. The role requires hands-on test execution experience, as well as a deep understanding of QA best practices and methodologies. Experience with Salesforce and D365 applications is a significant advantage.

What You’ll Do 

Location: This role does require you to be based within commutable distance to one of our main R&D US Based Hubs (Scottsdale, AZ OR Boston, MA, OR Seattle, WA, OR Atlanta, GA OR San Francisco, CA); flexibility to be remote 
Reports to: Director, Program Management 
Direct Reports: N/A 

Collaboration with Development Teams 

• Work closely with application development teams to understand business requirements, technical designs, and workflows. 

• Participate in design reviews to provide feedback from a QA perspective. 

• Identify potential risks and ensure quality standards are integrated throughout the development process. 

End-User Engagement 

• Facilitate and assist end users in developing and executing test plans and test cases. 

• Empathize with the end users to better understand the end to end business process including all manual processes to assist in development and execution of a comprehensive test plan/scenario/cases and scripts. 

• Provide guidance on testing strategies and best practices to ensure comprehensive test coverage. 

• Act as a liaison between technical teams and end users to address concerns and gather feedback. 

Test Planning and Execution 

• Develop end-to-end test planning including execution of test cases, scripts, and scenarios for manual and automated testing. 

• Ability to balance testing and Risk Management 

• Perform functional, regression, integration, and facilitate user acceptance testing. 

• Track, document, and report on testing progress and defects using appropriate tools. 

Quality Assurance Best Practices 

• Ensure adherence to QA standards and practices across all stages of the SDLC. 

• Provide thought leadership on process improvements 

• Collaborate with teams to define and improve testing processes. 

• Participate in root cause analysis of defects to identify areas for improvement. 

Tools and Technology 

• Utilize testing tools for tracking, reporting, and automation as needed. 

• Demonstrate proficiency with QA tools and methodologies, including those used in SalesForce and D365 environments. 

• Stay current with emerging tools and techniques to enhance QA processes. 

 

What You Bring

Basic Qualifications 

• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience. 

• Minimum 5-7 years of experience in software quality assurance, with a focus on test planning and execution.