Lead Porter | 20-30 Halletts Point

Durst Profile

Generations of Builders, Building for Generations For over 100 years, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. Our Mission Statement: We build, own, and operate many of the world’s most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.

Overview

Porter candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate will ensure that the lobby, entryways, common areas, hallways are clean, and well organized at all times.  Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention.  Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical and/or other building related emergencies.

 

We are seeking a Lead Porter at 20-30 Halletts Point located in Astoria, Queens. The shift and schedule for this position is Monday-Friday from 7:00am-3:30pm. 

Please note, work schedule and shift are subject to change based on resident occupancy.

The pay rate for this position is $30.7758 per hour.

 

Responsibilities

• Oversees and assists in the direction of the full Porter team.
• Oversees and assists in all apartments turns and new move in’s.
• Oversees and assists in composting, refuse, and recycling operations for Durst 4 waste stream SOP.
• Responsible for janitorial supplies and cleaning product upkeep and inventory management.
• Responsible for training and onboarding new staff with Green Cleaning SOP.
• Adhere to the Durst Residential Standard Operating Procedures.
• Maintain building grounds, amenity and common areas to highest standard of cleanliness, ensure trash rooms are clean and bins appropriately emptied.
• Performs daily property maintenance and cleaning projects throughout the building as assigned.
• Keep accurate and organized supplies and supply lists and recommend supply replenishment to supervisor when necessary.
• Maintain excellent customer service relationship by adhering to TDO customer service standards.
• Monitor contractors and vendors on site; keeping the building clean and organized is paramount.
• Perform vacant unit upkeep, apt turnovers and make-readies upon vacancy and leasing.
• Inspect the facility to ensure its adherence to safety, sanitary and security standards.
• Emergency Response Team (Fire Brigade) – will assist and respond as needed during fire, non-fire, medical and/or other building related emergency events. Under the direction of the Incident Commander.
  • Locate, communicate and control small fires
  • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander.
    • Visually account for residents in amenity or public spaces and inform of an emergency event
  • Coordinate assistance of special needs residents to ensure accountability and safe relocation during emergencies

• Other tasks as assigned by the Property Manager / General Manager.

 

Qualifications

• High School Diploma or equivalency preferred.
• OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response).
• Three plus years porter/handyperson experience. Hospitably or Residential industries preferred.
• Must have experience in operating floor machines, autos-scrubbers, and other service-related functions such as stripping and waxing floors, shampooing carpets and detail cleaning.
• Certificate of Fitness S-12 Citywide Sprinkler System, S-13 Citywide Standpipe System (preferred).
  • Candidate will be required to obtain Certificates within six months of hire.

• Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours