Analyst, Business Metrics & Analysis

Alternate Locations: Work from Home; Atlanta, GA (Georgia); Boston, MA (Massachusetts); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Phoenix, AZ (Arizona); Radnor, PA (Pennsylvania); US All Regions

 

 Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 74434

 

The Role at a Glance

Are you passionate about uncovering stories hidden in data? We're looking for an enthusiastic and detail-oriented Business Intelligence Analyst to join our growing team supporting Claims and Operations within Group Protection. In this role, you'll support vital BI initiatives, transform data into clear reports and dashboards, and collaborate with colleagues to answer key business questions. This is a fantastic opportunity to build your skills in a supportive environment focused on learning and making a real impact.

What you'll be doing

• Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
• Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
• Creates dashboards & scorecards utilizing existing and newly developed metrics and performance monitoring approaches to provide management with quantifiable gauges of business performance & results and impact of plans and/or tactical initiatives
• Write and refine SQL queries to effectively structure data for analysis and reporting
• Perform analysis to identify trends, support business requests, validate data accuracy, and provide foundational insights
• Collaborates with IT & other stakeholders to evaluate current state of data; supports the development of tactical plans to improve data management and resolve technical challenges impeding data availability, quality, metric consistency and credibility
• Recommends process improvements to ensure effective, standardized analytical processes including actively participate in learning opportunities to expand your technical and analytical skills within the BI domain
   

What we’re looking for

Must-haves:

• 3 - 5+ Years working directly with data in an analytical, reporting, or BI role 
• Good working knowledge of SQL (Oracle preferred) for querying databases, including joins, filtering, and aggregations
• Hands-on experience creating reports or dashboards using Tableau (preferred) or a similar tool
• Good problem-solving skills and the ability to think logically about data and business questions
• Excellent communication, collaboration, and analytical skills
• Highly motivated self-starter with growth mindset and interested in continuous learning including a genuine interest in the BI field
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required

 

Nice-to-haves:  

• Experience in Insurance (Claims, Operations) or Finance data concepts
• Familiarity or hands-on experience with the Dataiku DSS platform
• Basic knowledge of Python or R for data analysis and automation
• Experience using VBA, especially within Excel
• Basic awareness of data warehousing or data modeling principles
• A Bachelor’s Degree in a field like Business Analytics, Information Systems, Statistics, or Computer Science

Application Deadline

Applications for this position will be accepted through 5/10/2025 subject to earlier closure due to applicant volume.

 

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

• Leadership development and virtual training opportunities

• PTO/parental leave