Associate Director of Business Operations - Residential Life

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Title:

Associate Director of Business Operations - Residential Life

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - SA - ResLife - Finance and Human Resources (Sarah Ulkins (00009556))

   

Work Location:

0202 Louise Garig Hall

   

Pay Grade:

Professional

   

Job Description:

Associate Director – Business Operations

Louisiana State University invites applications for the position of Associate Director working with the Business Operations of Residential Life. Residential Life is an auxiliary enterprise for on-campus student housing overseeing a $90+ million budget with approximately 8,500+ students in 16 residence hall communities, three single student apartment complexes, and three Greek houses.  Reporting to the Director of Housing Business Operations, The Associate Director manages all revenue collections which includes the daily auditing of rent, damages, assessments, deposits, and payments.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Oversees specific departmental operations including developing, implementing and managing accounts receivable policies and procedures, including collection methods.
• Ensures revenue management for Residential Life outputs including human resource decisions, financial oversight, administrative tasks, and all communication exudes a high degree of quality.
• Serves as the business process consultant for the Residential Life StarRez system including enhancement and trouble shooting.
• Reconcile monthly ledgers for revenue subsidiary, LSU Foundation, and clearing accounts; prepare necessary closing, reversing and adjusting entries. Supervises one accounts receivable coordinator.

OPPORTUNITIES FOR LEADERSHIP:

Lead Strategic Systems Integration for Residential Life
As LSU has recently transitioned to Workday as our Student Information System, the Associate Director for Business Operations has the opportunity to serve as the sole Residential Life administrative representative on the Workday/StarRez Integration Team, collaborating with partners from Information Technology Services, Accounting Services, and Auxiliary Services. Through cross-divisional collaboration, the Associate Director can proactively identify operational efficiencies, mitigate risk, and strengthen the technological infrastructure that supports student housing and revenue management.

Strengthen Residential Life Financial Operations
Through oversight of key Residential Life business operations, the Associate Director should assess and refine the department’s accounts receivable strategy to ensure efficiency, compliance, and strong fiscal stewardship. Additionally, there is an opportunity to evaluate current practices, identify process improvements, leverage data to inform decision-making, and build collaborative partnerships across campus to strengthen revenue management establishing clear standards, improving transparency, and enhancing the student and family financial experience.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

Collegial team-player who actively builds authentic and mutually-beneficial relationships, who is able to influence others without positional authority, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.

Has a sincere positive regard for all people including co-workers, faculty, staff, and students,

Effective communicator who clearly conveys complex financial and operational information to diverse stakeholders and departments.

Maintains trust, transparency, and compliance when managing sensitive financial and operational matters.

Manages many concurrent deadlines, processes, and reporting cycles while keeping workstreams on track and with a high attention to detail

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:

Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind