Senior Manager, Billing & Accounts Receivable

Nursa is a healthcare platform that directly addresses the severe staffing challenges confronting the U.S. healthcare system by connecting qualified registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) seeking flexible work with facilities in need of help. Founded in 2019, we are a rapidly expanding venture backed startup whose mission is to put a nurse at the bedside of every patient in need. With your help, we will be able to enrich the lives of nurses and be a valued partner in delivering effective, compassionate patient care in every market we serve.

Role overview: 

Nursa Inc. is currently seeking to hire a Senior. Manager, Billing & Accounts Receivable to work with the corporate team in Murray, Utah. The Senior Manager of Billing & Accounts Receivable is responsible for overseeing the billing processes and managing the accounts receivable (AR) functions to ensure accurate and timely invoicing, efficient collection of payments, and effective resolution of billing issues. This role will lead a team of billing and AR professionals, drive process improvements, and collaborate with cross-functional teams to optimize the billing and receivables cycle. The ideal candidate will possess strong leadership skills, a deep understanding of financial processes, and a commitment to maintaining high standards of customer service and financial accuracy.

Key Responsibilities:

• Leadership & Team Management:

  • Lead, mentor, and develop a team of billing and accounts receivable professionals.

  • Establish clear performance goals and regularly evaluate team performance.

  • Foster a collaborative and positive work environment.

• Billing Management:

  • Oversee the entire invoicing & billing process, partnering with cross-functional stakeholders to ensure accuracy and timeliness of all invoices.

  • Implement and monitor billing policies and procedures to optimize efficiency and accuracy.

  • Resolve complex billing issues and discrepancies, working closely with customers and internal teams.

• Accounts Receivable Management:

  • Manage the accounts receivable function, ensuring timely collection of payments and reduction of outstanding balances.

  • Develop and enforce AR policies, including credit management and collection strategies.

  • Monitor aging reports and coordinate collection efforts for overdue accounts.

  • Manage relationships with external vendors (legal firms, collections agencies, etc.) as needed for appropriate partnership in our collection processes.

• Process Improvement:

  • Identify opportunities to streamline billing and AR processes through automation and system enhancements.

  • Collaborate with Product development, Engineering, Finance, and other teams to implement new tools and technologies that improve accuracy and efficiency.

  • Continuously evaluate and improve internal controls to ensure compliance and minimize financial risk.

• Reporting & Analysis:

  • Prepare and present regular reports on billing and AR metrics, including cash flow forecasts, aging reports, and collection performance.

  • Analyze trends and variances, providing insights and recommendations to senior management.

  • Assist in budgeting and forecasting related to receivables.

• Compliance & Audit:

  • Ensure compliance with all relevant laws and regulations related to billing and accounts receivable.

  • Support internal and external audits, providing necessary documentation and explanations.

  • Maintain up-to-date knowledge of industry best practices and regulatory changes.

Qualifications:

• Bachelor’s degree in a business related field; MBA preferred.

• Minimum of 7-10 years of experience in billing and accounts receivable management, with at least 3 years in a leadership role.

• Strong demonstration of customer obsession, business partnership, bias for action, and ownership.

• Strong communication and interpersonal skills, with the ability to collaborate across departments.

• Experience with process improvement initiatives and project management.

• Proficiency in invoicing & accounting software (e.g. Oracle NetSuite) and advanced Excel skills.

• Excellent analytical, problem-solving, and decision-making skills.

• High level of integrity, professionalism, and attention to detail.

• Strong knowledge of accounting principles and financial reporting.

What you get