GSOC & Travel Security Senior Manager

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

We are seeking a dynamic, experienced GSOC (Global Security Operations Center) and Travel Security Senior Manager to lead our security operations team. This role will involve overseeing GSOC operations, managing corporate travel security and implementing strategic security initiatives. THIS IS NOT A CYBER SECURITY ROLE BUT A PHYSICAL SECURITY OPERATIONS FUNCTION. 

Responsibilities

• Lead and manage the GSOC team, ensuring 24/7 monitoring and response capabilities.
• Develop and implement security protocols, standard operating procedures (SOPs), and incident response plan for GSOC.
• Oversee the monitoring of security systems, including alarms, CCTVs, access control, and threat intelligence feeds.
• Manage an enterprise-wide mass communications tool
• Hire, train, and manage an operator team to monitor, assess, classify, and coordinate incident response procedures based on security policies.
• Create and automate daily, weekly, and monthly analytics/metrics reporting on global security incidents, trends, and business impact analysis.
• Develop and implement mandatory pre-travel security and safety orientation programs tailored to destination risk profiles.
• Manage a 24/7 travel assistance provider contract to provide global travel medical/security support services for traveling employees as needed.
• Coordinate with internal and external stakeholders to assess security risks, analyze trends, and proactively mitigate potential threats.
• Provide customized briefings, destination intelligence reports, and personalized tracking/response capabilities to employees and executives traveling internationally.

Qualifications

• Minimum of 8-10 years of experience in security operations, with focus on GSOC and travel security.
• Experience in use of Risk Management platforms Crisis 24 / Evergridge
• Experience in building a GSOC and other physical security programs from the ground up.
• Knowledge of travel risk management policies and practices for employees abroad.
• Ability to monitor threats across the organization and dispatch appropriate resources.
• Strong knowledge of security technologies, threat intelligence, travel security best practices, and global security trends.
• Strong communication skills to train teams and brief executives.
• Excellent leadership, communication, and organizational skills with a proven track record of leading and developing high-performing teams.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristic