HR Assistant - Leave Specialist

Online applications must be received before 12:00am on:

February 19, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

123E-YN_CS_NPS - Human Resource Consultant Assistant 1

Business Title:

HR Assistant - Leave Specialist

Employee Type:

Classified

Position Details:

The Opportunity:

Providing solutions in an efficient and customer-focused model, Human Resource Services (HRS) strives to enhance the employment experience and satisfaction of Washington State University (WSU) faculty and staff through clear communication, outreach, engagement, and support. Enhancing workplace satisfaction and sustainability of the University, fostering a positive, and engaging experience to the OneWSU system.

As a Leave Specialist within the HRS Disability Services team, you will provide customer service to WSU employees regarding a variety of leave programs, including but not limited to: Family and other Medical Leaves, Workers’ Compensation, Long Term Disability, Reasonable Accommodation, and Shared Leave. Communicating with employees through a variety of mediums – in person, phone, and email – you will explain leave benefit rules, policies, and procedures; gather, organize, and process documentation and forms related to leave benefits; and prepare leave correspondence for employees, supervisors, and other key parties. In order to successfully fulfill your responsibilities and support WSU employees, you will review, develop, and maintain accurate electronic and paper files; produce reports; coordinate meetings; and assist with employee training sessions. Due to the sensitive nature of this work, you will be responsible for maintaining a confidential environment at all times.   

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

This position is located on the WSU Pullman campus in Pullman, Washington. After completing an initial training period, the selected applicant may be eligible to work remotely one day per week.

Monthly Salary: $3,167 to $4,194 | Range 36 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package that includes paid sick and vacation leave; paid holidays; medical, dental, life, and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• Three years of office experience including at least six months of experience in a human resource or related setting OR equivalent education/experience.

• Demonstrated effective interpersonal, verbal, and written communication skills 

• Experience providing clerical/administrative support to multiple individuals.

• Working knowledge and experience with Microsoft Office programs including Word, Excel, and Outlook.

• Demonstrated experience providing customer service both in person and/or over the phone.

• Proven ability to perform a variety of tasks at one time, with frequent interruptions.

• Excellent attention to detail skills.

Preferred Qualifications:

• Experience in the human resource functions such as disability services, leave and benefits, recruitment, classification/compensation, or employee/labor relations.

• Demonstrated ability to address customer inquiries in sensitive and emotionally charged situations, demonstrating empathy, patience, and professionalism.

• Experience working with medical records and/or documents.