HUMAN SERVICES PROGRAM SPECIALIST - 60024699

Requisition No: 843326 

Agency: Children and Families

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 60024699

 Pay Plan: Career Service

Position Number: 60024699 

Salary:  $1,260.00 Bi weekly 

Posting Closing Date: 01/05/2025 

Total Compensation Estimator Tool

Agency: Children and Families/Adult Protective Services

Working Title: Human Services Program Specialist

Position Number: 60024699 

Posting Opening and Closing Date: 01/02/20/2025 to 01/05/2025

 

 

Human Services Program Specialist.

Department of Children & Families/Adult Services Program

Miami, Florida 

Internal Opportunity

This posting will be used to fill position vacancy in Career Service.

Current employees will be compensated in accordance with the DCF salary policy.

 

What you will do:

This is an advanced professional work assessing and developing Adult Protect Investigators (APIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with the Program Administrator, API Supervisors and Regional management in promoting the development of knowledge, skills and application to case activities.

 

Coach, motivate and model best practices to provide real time field casework guidance and assessment for both new and existing APIs.

 

Observe and evaluate investigator's casework activities, assessment of service needs and referrals to services and provide feedback to the API and the Adult Protective Investigator Supervisor (APIS). Assess and coach APIs in interviewing, assessment and documentation skills.

 

Review casework, assessments, and findings, providing consultation and direction to ensure appropriateness, clarity and quality of the investigation. Coordinate and provide in-service training to address areas where individual and/or unit performance improvement is required.

 

Identify operational problems in the implementation of policies, procedures, and training gaps, making recommendations for improvements.  Works with management and participates on performance improvement teams based on the results of quality assurance reviews. Provide backup to Adult Protective Investigators, and Supervisors in field work, as assigned.

 

Provide professional technical support and assistance to front line staff and ensure compliance with processes and procedures.

 

Performs other related duties as required.

 

Knowledge, sk