Medical Administrator

ROLE SUMMARY

Contract Position- Medical Administrator 1

Medical Admin - Processor

Medical Administration and Support

• Serve as key point for scheduling and management of Oil and Gas Client medical examination programs.
  • Occupational health related examinations follow-up and referrals.
  • Monitor group mailbox for incoming exam results, invoices, and requests
  • Process payments for medical invoices and uploading to electronic medical records
  • Provide administration support to Americas Regional Medical Teams.
  • Respond timely to questions and redirect enquiries on behalf of other team members as needed
  • Reconcile credit card statement monthly
  • Medical referrals

• Identify the provider and arrange appointments for employees. Share appointment details, distribute necessary forms, and follow up on results.
• Review medical encounters for completion
• Enter relevant medical data into electronic health record system
• Ensure that records are reviewed and approved by FFD decision maker on a timely basis.
• Escalate complex issues to admin team lead

Expectations

• Deliver personalized and high-level customer service support to our workforce.
• Always maintain medical confidentiality and medical record retention in line with corporate policy, local, states, and federal regulations,
• Maintain a comprehensive, secure, filing system for medical records for Oil and Gas Client.
  • Photocopy, scan and fax documents re medical examinations, results etc. to relevant databases such as electronic medical records.
  • Managing new and archived paper medical records into EMR as requested.
  • Attention to detail and accuracy in data entry and record-keeping.
• Correspond via email with employees and colleagues in a professional manner.
• Familiarity with Microsoft Suite (including TEAMS) and Adobe Acrobat DC (pdf)with ability to proofread, edit, and update as needed.
• Attend any relevant training courses and any other company mandated programs.
• Generate monthly expense reports (CTREX)
• Capabilities to gr