Director, Retail Media

About January Digital 

January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible.

As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more.

Between our work and our culture, January Digital has been recognized more than 125 times including being a best place to work, 2023 NRF Digital Agency of the Year, 2024 NRF Partner of the Year, seven-time INC 5000 fastest growing company, and numerous times for our tactical and strategic excellence.

About the role

Team January Digital is looking to fill a Director, Retail Media for our agency team. This person will be primarily responsible for establishing and building the foundation for our Retail Media division. The ideal candidate is strategic, data-driven, and has a proven track record in managing successful Retail programs and development of people. You will drive communication around retail industry trends and be a thought leader within your own team and for your own clients. This role involves building and managing a team of media experts as well setting the strategy and execution guidelines for the retail practice across the agency. 

Responsibilities

• Develop the roadmap for our Retail division and execute strategies focusing on driving revenue growth through paid media channels. 
• Ensure flawless service delivery and execution across all retail programs in the agency.
• Develop a deep understanding of each client’s business, lead strategic client relationship development and identify opportunities to achieve business growth.
• Demonstrate thought leadership by identifying key industry changes & evolutions, and emerging technology innovations to provide informed recommendations and propose solutions to clients proactively.
• Drive account strategic success through development and management of short and long term goals, client growth opportunities, and oversight of complex deliverables including quarterly business reviews and annual multi-channel budget planning.
• Lead management of client communication needs across the team and strive to exceed client service expectations.
• Direct team operations to ensure successful delivery of media through development of effective cross-channel marketing plans, flawless campaign management, and data analysis with intent to provide data-led strategic recommendations.
• Develop and lead a team of employees to positive outcomes by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities.
• Collaborate with senior leadership to problem solve company challenges and drive the achievement of company growth goals.
• Produce strategies that deliver interoperability across online and offline channels where possible to meet measurement needs that reflect the omnichannel nature of the consumer journey. (through collaboration with internal analytics team and external partners)
• Proactively work together across teams internally to drive agency development with new business opportunities.
• Travel Requirements: This role requires up to 10% travel. Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. 

Qualifications

• 9+ years experience within digital media agency function and/or digital media vendor/ad technology platform with a focus on eRetail, Retail Media Networks, or CPG
• 4+ years’ experience managing teams
• Strong expertise and working knowledge of Amazon platforms (a must), Walmart Media Group, Target's Roundel, Criteo, InstaCart, etc
• Strong understanding of paid media digital channels - search (organic and paid), social, display, programmatic, and video
• Analytically minded - you aren’t afraid to dig in to troubleshoot issues and you’re always thinking about ways