Global Learning Performance Lead, NAM

Which company will you join?

From Arthur Guinness to Johnnie Walker, our business was founded on people of outstanding character, and in 250 years, nothing has changed. We’re the world’s leading premium alcohol company! Our brands are industry icons including Johnnie Walker, Crown Royal, Bulleit and Buchanan's whiskies, Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. Our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy and why we reward them with the career-defining opportunities that they deserve. Our ambition is to build the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the very best people!

At Diageo, our purpose is to celebrate life everywhere, every day. To do that, you will join an organization that is passionate about customers and consumers, and proud of what they do. Diageo teams constantly set high goals and then try hard to exceed them. We are also an incredibly diverse organization, and we value each and every one’s talent and personality.

The Global Learning & Inclusion team (made up of Learning Performance Leads, Learning Experience and Inclusion and Diversity) is focused on accelerating capability building for our diverse workforce, by adopting precision learning and dynamic skills approaches - through engaging, immersive, and inspirational learning experiences.

We support and equip teams to build the knowledge, skills, mentality, and confidence to deliver on core and emerging priorities, to enable the shifts needed to accelerate delivery of our Growth Ambition and goals.

Purpose of Role

The main focus of this role is to lead the development and delivery of an aligned strategy for our North America (NAM) business – focused on priority skill areas (core or emerging) e.g., Digital, Commercial, ESG, Leadership/Management Development, and to provide experienced L&D performance partnership to key NAM customers and functions. The role of the Learning Performance Lead is to act as:

• Are strategic partners – crafting innovative and pioneering learning experiences for diverse global audiences - building organizational capabilities and skills to fuel business growth and performance and enhance our people’s career.
• Use data and insights to bring external and internal standard process/trends, identify gaps (skills& capabilities), optimize programs and measure success –with a focus on delivering quantifiable impact.
• Collaborate efficiently with market and functional partners and CoE's on joint strategies, while forging partnerships with SMEs, ERGs (and other networks), ensuring learning experiences are culturally tailored, resonate with diverse learning styles and preferences.
• Are accountable for the creation of structured and targeted learning experiences - clearly articulated from outcome to impact, with playbooks to ‘guide’.
• Demonstrate behaviors and values in their work, placing Diageo’s performance ambition at the heart of all we do, delivering a skills-powered competitive advantage.

Dimensions:

Financial

Scope and lead the learning budget for North America Learning: US$1.5m – 2m to enable implementation of the strategic roadmap to drive required performance outcomes for the business unit.

Complexity

Work across multiple functions, and teams to ensure optimal engagement and agreement to drive successful implementation of the skills strategy – globally and locally.

Leadership Responsibilities and Decision - Making Rights

Mobilizing and orchestrating a broad range of cross-functional partners to enable skill acquisition, enhancement, and application. Decides on the best approach to operationalizing the s