About the role
How will you make an impact? We are looking for a Product Manager who will be part of the Product Team. We are focused on product adoption with an enterprise offering. You'll shape how enterprise teams experience structured content — turning the gap between technical power and editor usability into a competitive advantage for Hygraph. What you will be working on Owning the product experience and feature set for your specific domain, grounded in customer outcomes and business strategy. Regularly speaking to customers to solve issues, discuss new features, and identify new opportunities. Run structured discovery — interviews, usability sessions, usage analysis — to understand how our customers use and struggle with Hygraph today. Capturing insights and learning from competitor analysis, user research, and qualitative and quantitative data to inform new ideas and effective prioritisation. Partner with engineering to brainstorm, scope, prioritize, and ship iteratively, and work with your team on shaping & delivery of relevant product improvements, carefully monitoring if they move the needle on the key metrics we have identified. Collaborate with go-to-market teams to shape positioning, enablement materials, and launch plans. Owning internal communication around your projects with other teams and relevant stakeholders. Contributing to the product vision, strategy, and roadmap for your focus area. What we expect from you 3+ years of product management experience in B2B SaaS, ideally with CMS, PIM, DXP, or DAM. Demonstrated track record of driving product development through research, planning, implementation, launch, analysis, and iteration cycles. Experience of working in a goal-oriented way: you can tie product improvements to specific products and business goals and explain how they connect. An analytical mindset and proven ability to analyse and synthesise data to inform decisions. Demonstrated technical proficiency and effectiveness in working closely with engineers. Comfort working across dual audiences — developers who care about API ergonomics and content teams who care about workflow clarity. Hands-on fluency with modern AI tools (Claude or equivalent) — you use them daily as a working partner across discovery, drafting, prototyping, and analysis, well beyond occasional ChatGPT prompts. Collaborative and direct, you have a strong opinion that you can back with evidence. Has experience in user research — interviews, synthesis, jobs-to-be-done mapping, or usability testing at a meaningful scale, or has a solid understanding of interaction design , meaning the flow of interactions, how steps connect, where friction accumulates, and what mental models users bring. Nice to have: Experience with headless CMS, content infrastructure, or composable architecture. Familiarity with GraphQL and how API design shapes developer experience. Prior working experience in an async and hybrid work structure. The Process Intro call with People Team Interview