Administrative Assistant

About Us
Since 1987, Eagle Fire Inc. has been a trusted leader in comprehensive fire protection services across the Southeast. We proudly serve commercial, industrial, and government clients with fire alarm and sprinkler systems, life safety services, and more.

As we continue to grow across Virginia, North Carolina, South Carolina, Georgia, Alabama, and Tennessee, we’re seeking a highly organized, entry-level Administrative Assistant to join our fast-paced team and deliver top-tier support to both our internal teams and external customers.

What You’ll Do

• Answer calls and route or transfer them to the correct department

• Provide friendly, professional customer service

• Accurately enter customer information and job details into internal systems

• Assist with dispatch coordination and help monitor service requests

• Prepare and process service-related invoices and paperwork

• Maintain organized digital and physical filing systems

• Keep office supplies stocked and the office environment neat and welcoming

• Support general office functions including mail distribution, document preparation, and internal communication

• Uphold confidentiality and follow all company policies and procedures

What You Bring

• Typing speed of 60+ WPM with a high level of accuracy

• Excellent multitasking, time management, and organizational skills

• Clear, professional communication—both written and verbal

• Comfort handling back-to-back calls and staying calm under pressure

• Friendly, team-oriented attitude and strong customer service mindset

• Familiarity with Microsoft Office (Word, Excel, Outlook)

• Previous office or administrative experience preferred

Perks & Benefits

• Medical, Dental, Vision, and Life Insurance

• 401(k) with company match

• 10 Paid Holidays + PTO

• Tuition & NICET Test Reimbursement

• $2,000 Employee Referral Bonus

• Annual Boot Reimbursement

• Employee Assistance Program (EAP)

• Uniforms provided

If you're a quick typist who enjoys staying organized and helping others, we encourage you to apply and grow with a company that values integrity, teamwork, and excellence in fire protection.

Eagle Fire Inc. is an Equal Opportunity Employer.