Technical Project Manager

The Technical Project Specialist L1 is a critical role on our Design, Engineering, and Construction team within the Security Services department, supporting on-going projects. This position requires technical knowledge of planning and security systems, with a proven ability to manage many projects concurrently and on an ongoing basis.
 

Onsite role in South San Francisco office (4-5 days onsite per week). Occasional travel may be required.

Responsibilities:

• High-Volume Project Management: Lead and manage multiple projects simultaneously, ensuring on-time delivery and execution across multiple security workstreams (access control, video, alarms, monitoring/GSOC integrations).
• Standardized Process Design: Develop and implement standardized processes and best practices from initiation to completion, partnering with SMEs to ensure consistency and scalability across all projects.
• Cross-Functional Coordination: Foster strong partnerships across Facilities, SiteOps, Networking, Construction, Logistics, Security Engineering, and vendor partners, prioritizing and balancing workload demands to meet aggressive project deadlines for numerous concurrent initiatives.
• Audit & Compliance Leadership: Manage auditing processes for new builds and ongoing projects, ensuring security deliverables are tracked, tested, documented, and transitioned to steady-state operations with clear ownership, supporting audit test programs and fieldwork across multiple sites.
• Performance Metrics & Reporting: Oversee and analyze performance metrics (throughput, cycle time, schedule variance, defect/rework rates, commissioning/acceptance pass rates) to evaluate progress and success across a high volume of projects.
• Change Management & Communication: Create sustainable communication themes and systematic routines for clients, including recurring status reporting, stakeholder updates, and readiness checklists for security changes across multiple projects.
• Risk & Issue Management: Serve as the primary driver for scope alignment, risk/issue management, escalation paths, and decision capture for all security SMAC projects, including rapid re-planning for site constraints, outage windows, and operational impacts.
• Documentation SME: Act as the documentation subject matter expert (SME), expediting revisions and changes to technical documentation (drawings/as-builts, SOPs, access control procedures, device inventories, testing records, turnover packages) for a large number of projects.
• Stakeholder Engagement: Build consensus among diverse stakeholders, own RAID logs (risks, assumptions, issues, dependencies), and manage change management artifacts for security implementations at scale.
• Client Management: Meet regularly with client management for structured reviews of delivery health, open risks, upcoming site impacts, and resource constraints across multiple projects.
• Design Engineering & Construction / Audits
• Program Delivery Across Multiple Sites: Direct daily operations and implement standards, procedures, and best practices to ensure a cohesive, consistent, and uniform program.
• Audit Leadership: Plan and support audit test programs, execute audit fieldwork testing, and report on the adequacy and effectiveness of physical and environmental security across multiple sites.
• Technology Mastery: Rapidly learn and master new security platforms, site standards, and operational constraints to support high-volume project delivery.

Qualifications:

• 5 years of technical project management experience supporting security implementations, infrastructure, facilities, or mission-critical environments, with a strong emphasis on managing mulitple projects concurrently and on an ongoing basis.
• Bachelor’s degree in related field or relevant experience.
• Proficient with Excel, Outlook, Word, PowerPoint, MS Project or similar Google Suite
• Strong verbal and written communication, attention to detail, and organization.
• Highly motivated and able to work independently as well as in a team environment.
• Comfortable working in a fast-paced, demanding setting, managing multiple concurrent security workstreams across geographically distributed sites.
• Ability to quickly learn and master new technology.
• Proficient in Bluebeam