Welcome to defining AI empathy

Empathy is for everyone. mpathic believes empathy is the key to innovation. We help people and organizations develop skills for greater understanding, compassion, and insight via AI-powered analytics, correction, and training of empathy. Learn more by visiting our Career Page

As part of the empathy core, you will learn to systematically identify elements that embody an empathic response using an evidence-based qualitative labeling system. In short, you will contribute to the core technology of our product - defining empathy.

This will involve:

• Attend training online to learn what makes conversations empathic
• Label interesting conversations to identify moments of empathy
• Attend team meetings online
• Ask questions, observe commentary, and communicate regularly with your team and the rest of the company on Slack
• Maintain reliability (in the statistical sense) with a current empathy labeling team

About you

You have a track record of being a proactive, reliable person that balances resolving problems on their own and consulting with supervisors. Consistency, communication, reliability, and follow-through are important at mpathic. Interns completing clinical or research practicum or post-doc are welcome to apply and we can work with you to meet the requirements of your program.

We require:

• Ability to telecommute (e.g., reliable internet access)
• Experience in counseling, psychology, or social work
• Completed an introductory course in listening skills

Nice but not a requirement:

• Experience with qualitative clinical coding systems in research or clinical practice
• Enrolled in or completed a masters or doctoral degree in psychology, counseling, social work or similar
• Demonstrated history of remote work, telecommuting
• Interest in NLP, AI, ML, speech signal processing and other automated systems of assessing human behavior
• Comfort or past experience with Slack

If you don't have these preferred qualifications, it's okay - we're still interested to meet you!

How you'll work

This position is available under the supervision of Amber Jolley-Paige, PhD, LCPC., VP of Clinical Product AI. This position will have access to observing and participating in research and product development for labeling.

Flexible schedule

10-15 hours per week for a duration of one year with the option to extend. Highly flexible schedule outside of regular weekly meetings with data labeling team and/or supervisor. Your supervisor is on EST time and you will be expected to align with her schedule for meetings.

Flexible location

mpathic is a remote-first company with cross-functional teams based throughout the US. We welcome applicants from all 50 states. Preference to East-Coast time zone or locations near Boston and Baltimore to align with team schedules.

Please note, at this time, we require that all applicants are eligible to accept employment in the United States.

Hourly Wage

$30 per hour base salary dependent on experience; experienced coders with prior training will receive a higher salary commensurate with experience. We are committed to equal pay; learn more here.

Benefits

This position is not eligible for medical or fringe benefits as a 1099 contractor.