Bell Attendant (Seasonal) | Cedarbrook Lodge

Bell Attendant (Seasonal) | Cedarbrook Lodge
The Bell Attendant provides professional assistance to guests during arrival and departure, ensuring a smooth and welcoming experience. This position is responsible for handling luggage, escorting guests, delivering items, and maintaining the cleanliness and organization of lobby and storage areas. The Bell Attendant supports the front office team by offering courteous and efficient service that enhances the overall guest experience.
Let’s start off with the most important part - what’s in it for you:
*Eligibility of perks is dependent upon job status
• Hourly Pay: $21.00 - $22.00 DOE plus tips
• Free Parking
• Get Paid Daily (Make any day payday)
• Values Based Culture
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail as well as third party perks
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
• Delivers suitcases, packages and documents as requested.
• Escorts incoming and outgoing hotel guests to and from rooms, assists with luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
• Maintains the image of the hotel by appearing extremely presentable, well-groomed and in pressed uniform.
• Refreshes daily amenities for guests (coffee station, glass bottled waters, ice, etc.)
• Ensures confidentiality of all guest information and pertinent hotel data.
• Maintains a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the General Manager or appropriate party.
• Ensures front office, reception area, lobby and storage areas are clean and organized.
• Ensures all equipment is properly maintained and functioning.
• Completes property walks routinely to monitor guest safety and security.

The Nitty Gritty
• Customer Service Experience Required
• Strong written and verbal communication skills required
• Strong problem solving and conflict resolution skills
• Ability to park and retrieve guest vehicles
• Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.


Where you’ll work:
Located less than five minutes from SeaTac International Airport and situated on 18 lush acres, Cedarbrook Lodge is the perfect blend of convenience and escape. Each of the 167 guestrooms and suites at Cedarbrook Lodge offer comfort and tranquility with complimentary amenities including a Northwest-inspired breakfast and airport shuttle service.

Cedarbrook is also home to the award-winning Copperleaf Restaurant and Copperleaf Bar & Terrace, where guests can enjoy exceptional dining with fireside ambiance, indoors or out. The Spa at Cedarbrook is no exception to the hotel's serene setting, known for utilizing petrified wood for it's healing properties in treatments. Cedarbrook is a member of the International Association of Conference Centers (IACC), ensuring a superior meetings experience.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position