Busser

Job Description

Job Description 
Hourly Non-Exempt Position

Position Title: Busser/Assistant Server

Summary:  Assists the Servers to facilitate service for our guests.  Ensures cleanliness of the restaurant and bar area.

Essential Duties and Responsibilities:

• Clean tables of dirty dishes and linens, wipe and reset table in a timely manner.
• Scrape and stack dirty dishes; carry dishes and other tableware to kitchen for cleaning.
• Run food to Guests from expo line to dining areas using tray carrying techniques.
• Serve beverages and bread to guests.
• Complete specified number of rolled silverware assigned by management.
• Communicate with Guests and Team Members conveying specials and promotions.
• Conduct regular restroom checks and restock restroom supplies as needed.
• Perform light duty cleaning to include use of mops and cleaners.
• Other functions assigned by management (i.e. take out linen, trash, stock plates, empty bus tubs, refill ice, wash glassware, assist other FOH and BOH Team Members, etc.)
• Assist in the bar area as needed (i.e. washing and restocking glassware).

Education & Experience:

• No prior education or experience required.
• Must be 18 years of age or older.

Supervision Received:

• Reports to the Manager on duty.

Performance Standards:

• Should be highly energetic
• Selfless team player who is able to balance conflicting demands.
• Adhere to the Old Chicago Appearance Standards. 

Working Conditions:

• 100% Walk and stand
• 70% Reach, bend, stoop and wipe
• 70% Lift and carry loaded bus tubs, service trays, and glass racks of up to 40 pounds 8 or more times per shift, often lift or carry from floor level to above shoulder level.
• Navigate steps if applicable to the location.

Training Requirements:

• Successful completion of hourly position validations, including company-required training (safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.