SENIOR CLERK - 64000338

Requisition No: 862909 

Agency: Department of Health

Working Title: SENIOR CLERK - 64000338

 Pay Plan: Career Service

Position Number: 64000338 

Salary:  $36,720.00 to $37,740.00 

Posting Closing Date: 10/20/2025 

Total Compensation Estimator Tool

This is a Career Service Senior Clerk position working for the Lee County Health Department.

 

This is a Senior Clerk position which provides excellent direct customer service for the Environmental Health division.

 

Specialize in duties for the OSTDS and/or Facility programs including but not limited to:

• Provides excellent direct Customer Service by phone, email or in person.
• Processes Applications, Revisions, Renewals, Extensions, Abandonments, Repairs, Inspection Requests, As Builts, Document Copy Requests, Existing, Existing Modifications, Holding Tanks, Temporary Connections, Variance Applications, Site Evaluation/Check Requests and Refunds.
• Prepares bills, invoices, and receipts for customers.
• Answers incoming phone calls in a professional manner.
• Sends, receives, and distributes faxes.
• Performs data entry.
• Assists clients by answering questions and directing to a subject matter expert when appropriate.
• Makes photocopies and scans.
• Files paperwork
• Saves electronic documents to file directories.
• Property tracks records using Microsoft Forms and Microsoft Lists.
• Submits Clerical Daily Log for each day worked.
• Requests utility flagging service prior to underground work commencement
• Assists with outgoing mail including Certified and Fed Ex
• Prepares correspondence.
• Monitors applications, inspections, and investigations for quality processing, updates computer records accordingly.
• Performs work related to nuisance complaints.
• Monitors and responds to individual emails and emails assigned to her in the departments shared mailbox within 48 hours.
• Emails issued permits to customers.
• Processes applications and requests submitted in paper format, by email or through online portals.

 

Acts as the subject matter expert for one or more of the following subjects as assigned and/or needed. Cross trains in one or more new subject each year.

• Tracking, billing, and notice processing for Specialty System Operating Permits.

• Inspection Request processing and scheduling. Prepares final inspection report at the end of the business day.
• Private Provider request and inspection result processing.
• Tracking and billing for Abandonment Permits.
• Tracking and notice processing for Nuisance Complaints.
• Tracks, provides customer service, and prepares billing for the Facility Programs including but not limited to Swimming Pools, Mobile Home Parks, Tanning, Tattooing, Biomedical Waste, Body Piercing, Food Hygiene, Group Care and Migrant Labor Camps.

 

Responsible for cashier duties including, but not limited to:

• Collects payments from clients.
• Ensure correct fees are charged and collected per state and county regulations. 
• Issues receipts to clients
• Balances and closes cash drawer.
• Responsible for annual and monthly batch billing of all Facility programs.
• Preparing the Daily Deposit.

 

Performs other duties as assigned

 

Required Knowledge, Skills, and Abilities:

• Knowledge of office principles, practices & procedures related to Environmental Health
• Knowledge of correct spelling, punctuation & grammar usage
• Knowledge of standard business formats & styles for letters & business forms
• Knowledge of the techniques for effectively dealing with people
• Knowledge of filing practices and ability to organize and maintain diversified filing system
• Knowledge of the techniques used for answering telephone calls in a courteous and efficient manner
• Knowledge of basic arithmetic