Cafe Operations Food Service Managment

Samsung Austin Semiconductor is one of the most advanced semiconductor manufacturing facilities in the world and an integral part of Central Texas for more than 27 years, driving job generation, economic impact and engagement with the surrounding community. 

Samsung Austin Semiconductor serves a global customer base with broad semiconductor process technology offerings that impact everyday life including mobile, graphic, consumer, networking/high performance computing, Internet of Things, RF and automotive. Through successful collaborations with foundry customers and a continuous drive to develop the most cutting-edge technologies, Samsung Austin Semiconductor has become a major player in the foundry market. Samsung Austin Semiconductor’s technology portfolio ranges from 65nm to 28nm using planar transistor technology to the more advanced 14nm 3D FinFet technology. 

With more than 4,500 employees, Samsung Austin Semiconductor is a premier and growing employer who provides a great place to work, is committed to environmental stewardship and being a good corporate citizen.  Our employees are the key to our success and we invest in our people with competitive compensation & benefit packages, career development opportunities and programs that enhance physical, emotional and intellectual well-being.  Our employees work at various locations throughout Central Texas including the main plant on East Parmer Lane in northeast Austin, a satellite office near Pflugerville and the construction site in Taylor, Texas. Learn more at semiconductor.samsung.com/us/sas.

 

Roles and Responsibilities:

Job Summary/Overview:

The Café Operations team member will oversee café operations on site and ensure compliance with health and safety regulations & standards while providing nutritious meals. Team member will conduct internal inspections of operation to ensure all equipment is serviced by equipment maintenance provider. Café Op’s team member will ensure all Samsung Contracted Vendors to support the café are paid for services provided. Café Op’s member will continually survey Samsung staff to provide improved services regularly and ensure all requests have appropriate responses. Café Op’s member is expected to oversee Café Operations Contract by coordinating, reviewing, preparing results to key leadership to support selected decisions. Café Op’s member will be responsible for maintaining budget and finances while dealing with any unexpected cost requests.

Specific Job Duties:

•Manage day-to-day operational needs and requests.
•Create and balance a budget to ensure financial security for equipment needs.
•Respond to customer comments in a timely fashion and address concerns with Café Management team.
•Ensure catering requests are fulfilled, Catering Menu system updated and complete monthly verification.
•Review and Validate Café monthly Subsidies.
•Conduct Semi Annual Invoice Audit of Cafe Operations.
•Coordinate Customer Secret Shopper program.
•Support VIP caterings, reservations, meal offerings and layout.
•Process monthly invoices and procure purchase orders with-in budget.
•Able to track tasks effectively for day to day operations.
•Maintain accurate records of equipment inventory, maintenance and repairs.
•Coordinate purchasing kitchen equipment that need replacement before out of service.
•Conduct Internal Monthly Inspections of Café’s.
•Maintain vendor employee meal fund system.
•Assist with coordination of company-wide events.
•Develop Café Operational plans while working closely with Café Management team.
•Gain customer feedback and prepare necessary action plans to make continual improvements.
• Maintain and track café management team monthly, quarterly, semi-annual and annual collectables.
• Working nights or weekends may be required depending company needs.

Shift: 8:00 AM - 5:00 PM

Skills and Qualifications:

Education, Training, Certification(s) and Minimum years of experience required

• BS degree required
• Must have over 5 year’s food service industry experience.
• Proficient in MS Office (Word, PowerPoint, and Excel)
• Outstanding Project Management & Time Management Skills.
• Excellent customer service and interpersonal skills.
• Able to troubleshoot issues and properly resolve.
• Must be able to multi-task and keep detailed administrative records.

 

Knowledge, Skills, Abilities, Software, and Tools:

• Strong responsibility & work ethic
• Excellent communication skills & customer service.
• Attention to detail with data collection and analytics.
• Work in a positive work environment.
• Support marketing events for Café management team.
• Be a self-sta