Director, Market Management

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Director, Market Management

The Director of Market Management will have a strong background managing geographically diverse, results-oriented organizations, with an emphasis on consultative account management principles. With a core focus on leading regional Market Management teams, we see the key objective of this role will be to provide the guidance and leadership to teams to ensure that revenue targets are exceeded within the region. 

You will bring a strong eye for business coupled with marketplace knowledge, multi-layer people leadership, and a high level of consulting account management expertise to the role. 

In addition, you will motivate, coach and mentor a diverse and geographically fragmented organization will ensure success within this assignment. 

The ability to operate in highly complex regulatory and industrial frameworks and establish and develop great relationships with both internal and external customers will be a key to the success of the role.  

What you'll do: 

• Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external Expedia Group (EG) initiatives 

• We will ask you to Execute on leadership strategy and commit to exceeding plan number 

• Coaches peers and team members in executing against strategies and teaches the subtleties of account managing strategic or high-impact agreements 

• Develop strong successors throughout the organization 

• Lead initiatives across multiple regions/Super Region level requiring cross team/functional collaboration 

• Support local & regional chain discussions and directly manage various relationships at this level 

• Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process 

• Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the company's competitive advantage and delivers intelligence to internal competitive tools 

• Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial 

• Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development. Drives internal, cross-functional navigation to facilitate and solve issues encountered by the team 

• Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets. Monitors the industry for creative ideas and solutions that can be used with partners 

• Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building an external and internal pipeline 

• Other reasonable duties, as assigned